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JPMorganChase · Chicago, IL

# Client Service Account Manager - Vice President

Chicago, IL, United States Executive Customer Support 

Listed on JPMorganChase’s official careers site. Posted September 25, 2026. Check that it is still open and apply there.
[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210794957)

[OpenNash Jobs](https://jobs.opennash.com/) / [JPMorganChase](https://jobs.opennash.com/companies/jpmorganchase/) / Client Service Account Manager - Vice President

## Job description

Do you love managing a large portfolio of clients? You will be responsible for driving a consistent, high-quality client experience, resolving critical issues, and shaping service strategies—while advancing digital and AI-enabled capabilities across the service model. As a Vice President within Client Service Account Management (COS GCB Service), you will lead the delivery of best-in-class service to a portfolio of large, complex corporate subsidiary clients, including entities operating within global structures.

This role requires a strategic leader who can operate as a trusted advisor, navigating complex organizational environments, regulatory requirements, and service models.

### Job responsibilities
- Act as key advisor to the client, providing advice and consultation on decision making
- Act as client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues
- Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
- Use product knowledge to recommend and participate in product enhancements and service delivery plans Convey complex ideas and client issues with confidence
- Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes Required qualifications, capabilities and skills: Minimum
- 5 years of relevant industry and/or functional experience Understanding of core Treasury Services product sets
- Ability to present oral and written communication in an organized, clear and confident manner
- Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments
- Ability to partner with internal colleagues and external clients
- Applies sound judgment during the decision making process; evaluates risk factors
- Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise

## At a glance
- Posted by the employer: Sep 25, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 25 days
- Location: Chicago, IL, United States[Apply on JPMorganChase’s careers site →](https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210794957)

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