[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Jones Lang LaSalle jobs](https://jobs.opennash.com/companies/jones-lang-lasalle/) · [Search jobs](/search/) Jones Lang LaSalle · Gurugram, HR # Helpdesk Executive Gurugram, HR Full-time Executive & Management Listed on Jones Lang LaSalle’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on Jones Lang LaSalle’s careers site →](https://jll.wd1.myworkdayjobs.com/jllcareers/job/Gurugram-HR/Helpdesk-Executive_REQ542774) [OpenNash Jobs](https://jobs.opennash.com/) / [Jones Lang LaSalle](https://jobs.opennash.com/companies/jones-lang-lasalle/) / Helpdesk Executive ## Job description JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ### Role Helpdesk Executive Location: Gurugram - Client site ### Premium Office Space Shift - 24*7 Rotational Shift Strong communication skills - to be articulate, precise and respectful in written and verbal communication. - Work on client's automated tool (Service Now) & over telephone calls - Record all feedback, track service orders, PPMs etc on excel trackers - Work as part of a group of specialized teams to ensure handling of feedback/complaints/requests tickets Assign and track tickets to timely closure Round the clock operation Previous experience on Helpdesk, a plus - Ability to deliver on measurable performance metrics- SLAs/KPI’s Ad-hoc tasks: Staff Locker Inventory Parking requests - Temp / Permanent including issuance of RFID stickers Maintain inventory Business Card Processing Stationery issuance Additional responsibilities as needed will be introduced Location: On-site –Gurugram, HR Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 4 days - Location: Gurugram, HR - Employment type: Full-time[Apply on Jones Lang LaSalle’s careers site →](https://jll.wd1.myworkdayjobs.com/jllcareers/job/Gurugram-HR/Helpdesk-Executive_REQ542774) ## More jobs at Jones Lang LaSalle ### [Director, Program Management & Governance](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/4f8deee51a68260e6c2e/) Gurugram, HR ### [Engineering Executive](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/97f49f29f7537d292248/) Gurugram, HR ### [Facilities Executive - Soft Services](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/09583ab3b3cbc7d4a530/) Gurugram, HR ### [Facility Executive](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/8e38bf3f65c2f0e6b427/) Gurugram, HR ### [Facility Executive - Technical](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/6a2104879b3f253a8c2f/) Gurugram, HR ## Similar jobs at other companies ### [Required. 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