[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Johnson Controls International jobs](https://jobs.opennash.com/companies/johnson-controls-international/) · [Search jobs](/search/) Johnson Controls International · Echt-Limburg-Netherlands # Service Delivery team leader Echt-Limburg-Netherlands Full-time Listed on Johnson Controls International’s official careers site. Posted September 15, 2026. Check that it is still open and apply there. [Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Echt-Limburg-Netherlands/Service-Delivery-team-leader_WD30278759) [OpenNash Jobs](https://jobs.opennash.com/) / [Johnson Controls International](https://jobs.opennash.com/companies/johnson-controls-international/) / Service Delivery team leader ## Job description ### About Us Johnson Controls is a global leader in creating smart buildings, efficient energy solutions, and integrated infrastructure. We are committed to sustainability and innovation, ensuring our customers receive the highest quality products and services. ### Position Overview The Service Delivery Team leader will assist the Supervisor in overseeing and optimizing the order fulfillment process and ensuring high quality standards in our EMEA distribution center. This role combines proactive quality assurance and reactive quality control, focusing on process quality and customer satisfaction. ### Key Responsibilities Employee Performance: Providing guidance and motivation to the team members Assess employee 1 on 1 talks every month Help the team with continuous development through coaching and training. ### Production and Personnel Planning Align personnel planning with tasks to ensure quality, efficiency, and adherence to deadlines. Use system inputs to create daily work schedules and adjust as needed. Monitor sustainable employability of employees. ### Customer Satisfaction Monitor backorder management, customer-specific orders, and complaints. Monitor optimal delivery reliability and high customer satisfaction through professional after-sales services. Solve problems with the execution or transport of orders. ### Collaboration Proactively consult with colleagues to fulfill customer and supplier agreements. Foster long-term partnerships internally and externally. ### Continuous Improvement Help with the implementation of quality improvement plans to achieve objectives in processing times for product quality issues, and customer complaints. Report accurate statistics and follow up on problems and trends visible from the data. ### Daily Activities Control KPIs on a daily basis. Lead the daily Control Center meeting. Monitor the complaint file and use analyses for improvement. Monitor the daily order report and inbound & outbound quality inspections. Take part in the weekly complaint meetings with stakeholders. Monitor the efficiency and effectiveness of the order fulfillment process. Analyze order-related data to generate reports and provide insights for decision-making. ### Qualifications MBO/HBO Minimum of 2 years of experience in order fulfillment, warehouse management, or quality assurance. Proven experience in leading and motivating teams. Excellent problem-solving and decision-making skills. Strong analytical skills with the ability to generate reports and provide insights. Exceptional communication and collaboration skills. Ability to manage multiple tasks and work under pressure. Proficiency in using order management systems and other relevant software. ### Company Culture At Johnson Controls, we believe in fostering a collaborative and inclusive work environment where every team member is valued. Our culture is built on the principles of servant leadership, continuous improvement, and a commitment to excellence. We encourage innovation, support professional growth, and prioritize the well-being of our employees. By creating a positive and motivating atmosphere, we ensure that our team is always ready to go the extra mile for our customers and the planet. ### Benefits Competitive salary bassed upon experience between € 3.350,- - 4.600,- gross per Month. Opportunities for professional development and career advancement. 38 hour working week with day time working hours Generous paid time off and holiday policies. Supportive and inclusive company culture. ### How to Apply If you are passionate about quality management and order fulfillment, and you meet the qualifications listed above, we would love to hear from you. Please submit your resume and cover letter through our application portal. Join us in our mission to enhance customer satisfaction and business performance through efficient processes and high-quality standards. #LI-SK1 ## At a glance - Posted by the employer: Sep 15, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 13, 2026 - Listed for: 28 days - Location: Echt-Limburg-Netherlands - Employment type: Full-time[Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Echt-Limburg-Netherlands/Service-Delivery-team-leader_WD30278759) ## More jobs at Johnson Controls International ### [Job Warehouse Employee Inbound](https://jobs.opennash.com/companies/johnson-controls-international/jobs/d89ed7232fb13e4377d5/) Echt-Limburg-Netherlands ### [Supervisor Warehouse](https://jobs.opennash.com/companies/johnson-controls-international/jobs/42a7c1dfd4d89bd3f944/) Echt-Limburg-Netherlands ### [Team Lead Warehouse Operations (Outbound)](https://jobs.opennash.com/companies/johnson-controls-international/jobs/59976af2aa442939919e/) Echt-Limburg-Netherlands ### [Transportation Analyst Europe](https://jobs.opennash.com/companies/johnson-controls-international/jobs/e61fbf1736a9c4b6dcd0/) Echt-Limburg-Netherlands ### [1st Shift Fabricator III](https://jobs.opennash.com/companies/johnson-controls-international/jobs/6ac5c78fa8dc5c3d7a0a/) Marinette-Wisconsin-United States of America ## Similar jobs at other companies ### [BMS Service Team Leader](https://jobs.opennash.com/companies/siemens/jobs/c2a36b1a9e2feeb905f8/) Siemens ### [Team Leader Service Desk - GPC Asia Pacific Rowville](https://jobs.opennash.com/companies/genuine-parts/jobs/be4abbadb89525220a20/) Genuine Parts · Rowville, Victoria ### [Executive Team Leader Specialty Sales (Assistant Manager Merchandising & Service) - East Phoenix, AZ](https://jobs.opennash.com/companies/target/jobs/cb2def0cee83417a9856/) Target ### [Service & Engagement Executive Team Leader (Assistant Store Manager) – Eastern Los Angeles, CA (Starting January/February 2027)](https://jobs.opennash.com/companies/target/jobs/6737a85680c1cf63e81b/) Target ### [Global Service Delivery – Invoice to Pay Team Leader](https://jobs.opennash.com/companies/xylem/jobs/9ff5e9657cdcf8a208b2/) Xylem · Bangalore OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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