[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Johnson Controls International jobs](https://jobs.opennash.com/companies/johnson-controls-international/) · [Search jobs](/search/) Johnson Controls International · Hyderabad-Andhra Pradesh-India # HVAC Equipment Service Technician 5 Hyderabad-Andhra Pradesh-India Full-time Skilled Trades & Maintenance Listed on Johnson Controls International’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Hyderabad-Andhra-Pradesh-India/HVAC-Equipment-Service-Technician-5_WD30274197) [OpenNash Jobs](https://jobs.opennash.com/) / [Johnson Controls International](https://jobs.opennash.com/companies/johnson-controls-international/) / HVAC Equipment Service Technician 5 ## Job description ### Job Summary The Service Manager – Applied HVAC Chiller is responsible for leading the service operations business for centrifugal, screw, scroll, and absorption chillers across the assigned region. This role involves managing a team of service engineers, technicians, and supervisors while ensuring customer satisfaction, operational excellence, revenue growth, service contract management, and adherence to safety and quality standards. The ideal candidate will possess strong technical expertise in applied HVAC systems, chillers, controls, and mechanical systems, combined with proven people management and customer relationship skills. ### Key Responsibilities Service Operations Management Manage end-to-end service delivery for applied HVAC chiller equipment. Oversee planned preventive maintenance (PPM), breakdown service, troubleshooting, repairs, retrofits, and modernization projects. Ensure timely response and resolution of customer service requests and complaints. Monitor service KPIs including response time, first-time fix rate, uptime, contract renewals, and customer satisfaction. Drive operational efficiency and continuous improvement initiatives. People Leadership & Team Management Lead, coach, develop, and motivate a team of service engineers, supervisors, and technicians. Conduct performance reviews, talent development discussions, and succession planning. Ensure adequate workforce planning, resource allocation, and technician utilization. Foster a high-performance culture focused on safety, quality, and customer excellence. Support recruitment, onboarding, and technical training activities. Customer Relationship Management Act as the primary escalation point for key customers. Build strong relationships with facility managers, consultants, contractors, and end users. Conduct regular customer reviews and identify opportunities for service improvements. Ensure high customer retention and contract renewal rates. Financial & Business Management Manage service P&L for the assigned territory/business. Drive service revenue growth through AMC/CMC contracts, repairs, upgrades, retrofit opportunities, and parts sales. Monitor costs, productivity, profitability, and budget adherence. Forecast manpower, revenue, and operational requirements. Technical Excellence Provide technical guidance on centrifugal, screw, and air-cooled/water-cooled chillers. Support complex troubleshooting and root-cause analysis. Ensure compliance with OEM standards and engineering best practices. Maintain expertise in HVAC controls, BMS integration, VFDs, refrigeration systems, and energy optimization. Safety & Compliance Promote a zero-incident safety culture. Ensure compliance with EH&S, local regulations, and company policies. Conduct regular safety audits, toolbox talks, and risk assessments. Ensure proper documentation and service reporting. ### Required Qualifications Bachelor's Degree or Diploma in Mechanical Engineering, Electrical Engineering, Refrigeration & Air Conditioning, or related field. 10–15 years of experience in HVAC service operations. Minimum 3–5 years of people management experience leading field service teams. Strong experience in applied HVAC systems, especially centrifugal and screw chillers. Experience managing service contracts and customer-facing operations. ### Technical Skills Applied HVAC systems Centrifugal Chillers Screw Chillers Air-Cooled and Water-Cooled Chillers Chiller Controls & Automation Building Management Systems (BMS) Variable Frequency Drives (VFD) Refrigeration Cycle Diagnostics Energy Efficiency Solutions Root Cause Analysis Leadership Skills Team Leadership Performance Management Coaching & Mentoring Conflict Resolution Stakeholder Management Customer Relationship Management Business Acumen Strategic Planning Key Performance Indicators (KPIs) Service Revenue Achievement Contract Renewal Rate Customer Satisfaction Score (CSAT) Technician Utilization First-Time Fix Rate Response & Resolution Time Safety Compliance Metrics Employee Engagement & Retention Margin and Profitability Targets Competencies Customer-centric mindset - Strong communication and presentation skills Decision-making and problem-solving ability Results-oriented leadership Commercial acumen - Ability to manage multiple priorities in a fast-paced service environment - Strong collaboration and cross-functional leadership skills ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days - Location: Hyderabad-Andhra Pradesh-India - Employment type: Full-time[Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Hyderabad-Andhra-Pradesh-India/HVAC-Equipment-Service-Technician-5_WD30274197) ## More jobs at Johnson Controls International ### [Commissioning Technician](https://jobs.opennash.com/companies/johnson-controls-international/jobs/68cd7e71cc7ac50dc957/) Hyderabad-Andhra Pradesh-India ### [HVAC Equipment Service Technician 1](https://jobs.opennash.com/companies/johnson-controls-international/jobs/e95fe4a459b02b01a13d/) Hyderabad-Andhra Pradesh-India ### [HVAC Equipment Service Technician 2](https://jobs.opennash.com/companies/johnson-controls-international/jobs/d557b7808d3af3926774/) Hyderabad-Andhra Pradesh-India ### [HVAC Equipment Systems Technician 1](https://jobs.opennash.com/companies/johnson-controls-international/jobs/81b43389991b3438db68/) Hyderabad-Andhra Pradesh-India ### [Client Resource Coordinator 4](https://jobs.opennash.com/companies/johnson-controls-international/jobs/5641107bfbaf8682bb7a/) Hyderabad-Andhra Pradesh-India ## Similar jobs at other companies ### [Field Service Technician (m/f/d) HVAC- Bruxelles](https://jobs.opennash.com/companies/honeywell-international/jobs/664d96741a2c7a58445c/) Honeywell International · Belgium ### [Lead HVAC Service Technician](https://jobs.opennash.com/companies/comfort-systems-usa/jobs/763addb6bf453f7fa3af/) Comfort Systems USA ### [HVAC Service Rail Technician Mobility Customer Services](https://jobs.opennash.com/companies/siemens/jobs/3d4552ffa4eddd4fbbba/) Siemens ### [HVAC Service Technician - Unitary - North England Region](https://jobs.opennash.com/companies/trane-technologies/jobs/bf277540edd4ddd32a78/) Trane Technologies · Bolton, Lancashire, United Kingdom ### [Union HVAC Service Journeyman: Chiller Mechanic or HVAC Journeyman Mechanic](https://jobs.opennash.com/companies/siemens/jobs/17059304823bded09a5e/) Siemens OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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