[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Johnson Controls International jobs](https://jobs.opennash.com/companies/johnson-controls-international/) · [Search jobs](/search/) Johnson Controls International # Customer Service Dispatcher (Part-Time) Manchester-Manchester-United Kingdom Part-time Customer Support Listed on Johnson Controls International’s official careers site. Posted October 17, 2026. Check that it is still open and apply there. [Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Manchester-Manchester-United-Kingdom/Customer-Service-Dispatcher_WD30279620) [OpenNash Jobs](https://jobs.opennash.com/) / [Johnson Controls International](https://jobs.opennash.com/companies/johnson-controls-international/) / Customer Service Dispatcher (Part-Time) ## Job description CUSTOMER SERVICE DISPATCHER WEEKEND PART TIME ROLE Working Hours: 24 hours per week Saturday & Sunday, 07:00–19:00 What you will do As a B2B Dispatcher, you will coordinate and deploy field engineers to ensure timely and efficient services for customers. You will dispatch engineers based on location and skills, manage a smooth scheduling system, and provide customers with regular updates. Building strong relationships with internal teams and engineers will help resolve issues quickly and maintain high customer satisfaction. Additionally, you will monitor performance, ensure adherence to routing processes, and offer constructive feedback for continuous improvement. ### What we offer Competitive Salary Reflecting your skills and experience. ### Comprehensive Benefits Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme. ### Exclusive Discounts With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products. ### Career Development Extensive opportunities for growth and advancement. ### Free Onsite Car Parking Hassle-free commuting with dedicated parking available. ### Dress Down Fridays A relaxed end to the week with casual attire encouraged. How you will do it Dispatch engineers using software, prioritizing jobs based on needs and job urgency. Reallocate tasks and collaborate with engineers and management to resolve any issues. Communicate with customers, managing expectations and resolving conflicts. Build strong relationships with customers, providing solutions and feedback for improvement. Track job progress to ensure timely completion and adherence to service standards. What we look for Required Previous experience in a customer service or contact center role. Strong planning, time management, and organizational skills with the ability to work under pressure. Excellent communication skills, both written and verbal, with the ability to adapt communication styles. Conflict resolution skills and a proactive approach to handling customer escalations. Ability to use multiple systems and applications simultaneously, with strong attention to detail. Preferred Experience working with dispatching software. Familiarity with field-based operations and dispatching teams. Knowledge of Johnson Controls Land-Based Security product range. Strong problem-solving and analytical skills. Experience managing performance and driving improvements through collaboration. About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. #LI-MS2 #LI-Onsite ## At a glance - Posted by the employer: Oct 17, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days - Location: Manchester-Manchester-United Kingdom - Employment type: Part-time[Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Manchester-Manchester-United-Kingdom/Customer-Service-Dispatcher_WD30279620) ## More jobs at Johnson Controls International ### [Customer Service Coordinator](https://jobs.opennash.com/companies/johnson-controls-international/jobs/bea217eadc0721ea23d2/) Manchester-Manchester-United Kingdom ### [Customer Service Dispatcher](https://jobs.opennash.com/companies/johnson-controls-international/jobs/629afb145913744845bc/) Manchester-Manchester-United Kingdom ### [Customer Service Planner](https://jobs.opennash.com/companies/johnson-controls-international/jobs/cd1f8757e43f0df5b764/) Manchester-Manchester-United Kingdom ### [Account Manager - BMS - Manchester](https://jobs.opennash.com/companies/johnson-controls-international/jobs/3d84a12d2ba09b9988d3/) Manchester-Manchester-United Kingdom ### [Account Manager - Fire Suppression (Sprinkler) - Manchester](https://jobs.opennash.com/companies/johnson-controls-international/jobs/f116c0d38f2db04b018a/) Manchester-Manchester-United Kingdom ## Similar jobs at other companies ### [Service Coordinator / Dispatcher](https://jobs.opennash.com/companies/siemens/jobs/63f2a3333248d8cf4f88/) Siemens ### [Customer Service Associate (Part Time)](https://jobs.opennash.com/companies/couche-tard/jobs/ca023ea57847f987aecf/) Couche Tard ### [Customer Service Rep Part TIme](https://jobs.opennash.com/companies/couche-tard/jobs/5a6662c7056fff94d171/) Couche Tard ### [Customer Service Associate I part time](https://jobs.opennash.com/companies/dollar-tree/jobs/8c4089b79f5d4d369e1d/) Dollar Tree · Little Rock, AR OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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