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Johnson Controls International

# Client Resource Coordinator

Brecksville-Ohio-United States of America Full-time $26.58 - 36.53 

Listed on Johnson Controls International’s official careers site. Posted October 24, 2026. Check that it is still open and apply there.
[Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Brecksville-Ohio-United-States-of-America/Client-Resource-Coordinator_WD30283161)

[OpenNash Jobs](https://jobs.opennash.com/) / [Johnson Controls International](https://jobs.opennash.com/companies/johnson-controls-international/) / Client Resource Coordinator

## Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters.

Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

### What we offer

Competitive Starting Pay On the Job Paid Training Tuition Reimbursement Global Advancement Opportunities with Unlimited Career Path Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And more!

### What you will do

Receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.

### How you will do it

Receives customer requests for unscheduled or scheduled service. Coordinates labor scheduling to align technician to the appropriate customer and service need. Communicates the action plan and services to be provided directly to the customer. Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed. Answers any customer inquiries and resolves or escalates customer issues, as appropriate.

Debrief activities daily Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe. Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.

Scheduled Service Visits – on time Parts ordering/PO creation support Start-up support Customer PO confirmation WIP Management Auto SR quotes
- Reconcile exceptions (SIR and AP)
- Attend weekly planning/scheduling meeting Service + rewards
- Assist with monitoring of time and expense reporting submission
- Review and correct unassociated time for timesheets for technicians Other duties and administrative activities as assigned.

What we look for: Required High School diploma or equivalent. Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.

Able to prioritize work activities based upon financial impact to desired business goals. Able to influence diverse teams to accomplish tasks/goals.

### Preferred Previous scheduling experience HIRING HOURLY RANGE

$26.58 - 36.53 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

For details, please visit the About Us tab on the Johnson
- Controls Careers site at [https://jobs.johnsoncontrols.com/about-us](https://jobs.johnsoncontrols.com/about-us) #LI - AD2 Johnson
- Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

## At a glance
- Posted by the employer: Oct 24, 2026
- First seen by OpenNash: Oct 27, 2026
- Last checked: Nov 10, 2026
- Listed for: 17 days
- Location: Brecksville-Ohio-United States of America
- Employment type: Full-time
- Pay: $26.58 - 36.53[Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Brecksville-Ohio-United-States-of-America/Client-Resource-Coordinator_WD30283161)

## Hiring at Johnson Controls International
- Open jobs: 4,148
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 13, 2026

[All Johnson Controls International jobs](https://jobs.opennash.com/companies/johnson-controls-international/) · [Weekly hiring report](/reports/hiring/)

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### [Controls Systems Technician (union)](https://jobs.opennash.com/companies/johnson-controls-international/jobs/3b2b7cf8bcba7907e3f0/)

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