[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Johnson Controls International jobs](https://jobs.opennash.com/companies/johnson-controls-international/) · [Search jobs](/search/) Johnson Controls International # Customer Service Dispatcher Sunbury-on-Thames-Surrey-United Kingdom Full-time Customer Support Listed on Johnson Controls International’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Sunbury-on-Thames-Surrey-United-Kingdom/Customer-Service-Dispatcher_WD30279355) [OpenNash Jobs](https://jobs.opennash.com/) / [Johnson Controls International](https://jobs.opennash.com/companies/johnson-controls-international/) / Customer Service Dispatcher ## Job description What you will do Join our team as a Dispatcher / Planner and play a key role in keeping our installation operation running smoothly. You’ll be the driving force behind a fully utilised engineering team - coordinating schedules, planning workloads, and ensuring customer appointments stay on track. Working closely with our Field Line Managers, you’ll help resolve potential issues before they become problems, keeping no‑shows to a minimum and delivering a seamless experience for every customer. Full training will be provided. ### What we offer Competitive Salary Reflecting your skills and experience Generous Leave: 25 days annual leave plus Bank Holidays Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave Comprehensive Benefits: Pension plan (up to 7% employer match) Life assurance Employee assistance program Referral scheme Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts Career Development: Extensive growth and advancement opportunities How you will do it Dispatch engineers to customer appointments, making sure the right person gets to the right job at the right time. Keep engineer diaries running smoothly by balancing workloads and ensuring everyone stays productive and supported. Coordinate customer visits from start to finish - confirming details, planning ahead, and keeping everything on track. Work closely with engineers and managers to solve problems quickly and keep customers feeling confident and informed. Support the team by coordinating schedules, materials, and follow‑up visits so engineers can stay focused on the job. ### What we look for Must haves Strong customer service skills Confident using computers and quick to learn new systems Organised, proactive, and comfortable picking up the phone Nice to haves: Experience in scheduling, planning, or coordinating workloads Knowledge of the security or engineering industry About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. #LI-MS2 #LI-Onsite ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days - Location: Sunbury-on-Thames-Surrey-United Kingdom - Employment type: Full-time[Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Sunbury-on-Thames-Surrey-United-Kingdom/Customer-Service-Dispatcher_WD30279355) ## More jobs at Johnson Controls International ### [Customer Service Coordinator](https://jobs.opennash.com/companies/johnson-controls-international/jobs/e5b5d499eb784753b36a/) Sunbury-on-Thames-Surrey-United Kingdom ### [Customer Service Planner](https://jobs.opennash.com/companies/johnson-controls-international/jobs/b9090407bbe26f261a62/) Sunbury-on-Thames-Surrey-United Kingdom ### [Admin](https://jobs.opennash.com/companies/johnson-controls-international/jobs/492efee2378513b01825/) Sunbury-on-Thames-Surrey-United Kingdom ### [Customer Experience Coordinator](https://jobs.opennash.com/companies/johnson-controls-international/jobs/7ed9c257f8fb0f1161ab/) Sunbury-on-Thames-Surrey-United Kingdom ## Similar jobs at other companies ### [Service Coordinator / Dispatcher](https://jobs.opennash.com/companies/siemens/jobs/63f2a3333248d8cf4f88/) Siemens ### [Dispatcher](https://jobs.opennash.com/companies/las-vegas-sands/jobs/24788efc77e9311bb4f9/) Las Vegas Sands · Macao ### [Dispatcher](https://jobs.opennash.com/companies/genuine-parts/jobs/0d32ccef83248eaefbec/) Genuine Parts · Leicester, England ### [Flight Dispatcher](https://jobs.opennash.com/companies/deutsche-post/jobs/6fb6d6f63e3248bd4b90/) Deutsche Post · Schkeuditz, Sachsen, Germany OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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