[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Johnson Controls International jobs](https://jobs.opennash.com/companies/johnson-controls-international/) · [Search jobs](/search/) Johnson Controls International # Application Support Engineer Boca Raton-Florida-United States of America Full-time $86,000-105,000 Operations Listed on Johnson Controls International’s official careers site. Posted September 23, 2026. Check that it is still open and apply there. [Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Boca-Raton-Florida-United-States-of-America/Application-Support-Engineer_WD30280221) [OpenNash Jobs](https://jobs.opennash.com/) / [Johnson Controls International](https://jobs.opennash.com/companies/johnson-controls-international/) / Application Support Engineer ## Job description - Build your best future with the Johnson - Controls team Johnson - Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. ### What we offer Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy ### What You Will Do Johnson Controls is seeking a highly skilled Application Support Engineer to support internal and customer-facing web and mobile applications. In this role, you will be responsible for ensuring application stability, resolving technical issues, maintaining platform health, and partnering with cross-functional teams to deliver an exceptional customer experience. As a member of the Customer Portal Agile Team, you will play a critical role in maintaining operational excellence while helping drive continuous improvements across our digital solutions. How You Will Do It Application Support & Incident Management Monitor, troubleshoot, and resolve application issues reported through ServiceNow, email, and collaboration tools. Investigate incidents, identify root causes, and deliver timely resolutions. Communicate issue status and resolution updates to stakeholders. Ensure application availability and operational performance objectives are consistently met. Application Operations Maintain the health, stability, and performance of web and mobile applications. Execute database queries and perform application updates as needed. Monitor production environments and proactively identify opportunities for optimization. Support application releases and ongoing maintenance activities. Cross-Functional Collaboration Partner with software engineers, cloud engineers, database administrators, network teams, and infrastructure teams to resolve complex technical issues. Work closely with Agile development teams to identify recurring issues and drive long-term solutions. Provide operational insights that support product improvements and enhance the customer experience. DevOps & Continuous Improvement Support and maintain Azure DevOps pipelines and deployment processes. Participate in Agile ceremonies and contribute to continuous delivery practices. Identify opportunities to improve automation, monitoring, and support processes. Leverage operational metrics and support trends to recommend enhancements across applications and services. Reporting & Analytics Develop and maintain reporting related to support tickets and application performance. Analyze support trends and recommend corrective actions and process improvements. Provide operational metrics and insights to leadership and development teams. What We Look For ### Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent work experience. 5+ years of experience supporting web and mobile applications in a production environment. Strong experience troubleshooting enterprise application issues. Experience working within Agile development environments. Excellent communication, collaboration, and problem-solving skills. Technical Expertise Application Development & Support ReactJS Spring Boot REST and SOAP Services Web and Mobile Application Support Database Technologies Relational Database Management Systems (RDBMS) SQL Cloud & DevOps Microsoft Azure Azure App Services Azure DevOps Pipelines Redis Cache Cloud-Based Development Tools Tools & Platforms Jira Azure DevOps ServiceNow or similar ticket management platforms ### Preferred Qualifications Experience with JavaServer Pages (JSP) and JavaServer Faces (JSF). Experience supporting customer-facing digital applications. Experience working in fast-paced, iterative development environments. Knowledge of monitoring, performance tuning, and observability tools. ### HIRING SALARY RANGE $86,000-105,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson - Controls Careers site at [https://jobs.johnsoncontrols.com/about-us](https://jobs.johnsoncontrols.com/about-us) Johnson - Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. ## At a glance - Posted by the employer: Sep 23, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 27 days - Location: Boca Raton-Florida-United States of America - Employment type: Full-time - Pay: $86,000-105,000[Apply on Johnson Controls International’s careers site →](https://jci.wd5.myworkdayjobs.com/JCI/job/Boca-Raton-Florida-United-States-of-America/Application-Support-Engineer_WD30280221) ## More jobs at Johnson Controls International ### [Account Executive Loss Prevention Technology, Video & EAS - Remote](https://jobs.opennash.com/companies/johnson-controls-international/jobs/466455763fe2b0eb77c3/) Boca Raton-Florida-United States of America ### [AC/ Refrigeration Engineer](https://jobs.opennash.com/companies/johnson-controls-international/jobs/1ebd356ed60790cd3af6/) ### [AI Application Engineer](https://jobs.opennash.com/companies/johnson-controls-international/jobs/922a18cd79be138cd21e/) Pune-Maharashtra-India ### [AI Engineer](https://jobs.opennash.com/companies/johnson-controls-international/jobs/b8b4453183711af462cc/) San Jose-San Jose-Costa Rica ## Similar jobs at other companies ### [Business Application Support Engineer Intern](https://jobs.opennash.com/companies/genuine-parts/jobs/78cf1296e43a921b1ea0/) Genuine Parts · Birmingham, AL ### [Technology Support III - Application & Infrastructure Support Engineer III (AI-Enabled)](https://jobs.opennash.com/companies/jpmorganchase/jobs/4e4ca0a370aaad4e4447/) JPMorganChase · Plano, TX, United States ### [Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE](https://jobs.opennash.com/companies/ntt/jobs/c15bdfb3bf8e6ce0a502/) NTT · Frisco, TX, US, United States ### [Application Support Engineer](https://jobs.opennash.com/companies/tata-consultancy-services/jobs/18ddb81453a891e86084/) Tata Consultancy Services · Jacksonville, FL ### [Application Engineer](https://jobs.opennash.com/companies/genuine-parts/jobs/e231db6594fe5f306130/) Genuine Parts · Salisbury, NC OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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