[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) John Deere · MD, ES # Territory Experience Customer Manager MD, ES Full-time Manager or lead Listed on John Deere’s official careers site. Posted October 30, 2026. Check that it is still open and apply there. [Apply on John Deere’s careers site →](https://johndeere.eightfold.ai/careers/job/137484197868) [OpenNash Jobs](https://jobs.opennash.com/) / [John Deere](https://jobs.opennash.com/companies/john-deere/) / Territory Experience Customer Manager ## Job description # 📢 Job Posting Territory Customer Experience Manager (TCEM) ### Hiring Manager Julio Redondo Location: JDISA (Spain & Portugal) ### Job Grade 7 Exempt 🚜 About the role We are seeking a Territory Customer Experience Manager to lead initiatives that enhance customer experience throughout the entire lifecycle of John Deere products and services. This role plays a key part in strengthening collaboration with the dealer network, promoting a customer-centric culture, and ensuring the highest standards of service and support. The successful candidate will act as a strategic partner to dealerships, helping identify improvement opportunities, develop organizational capabilities, and drive actions that increase customer satisfaction, loyalty, and trust. _____________________________________________________________________________________ 🎯 Key Responsibilities - Problem escalation – dealer contact, helps to analyze and solve technical issues - Develop skills of dealership team and customers to optimize machine performance and supports training - Backup product support in field – Technical Communicator Coordination and support dealer knowledge center - Customer Succes Journey execution by product/ dealer / Tech utilization and mainstream, ensures execution of all steps at dealer - Regular customer visits – retention focus - Work on machine monitoring center utilization with dealers - Serves as the interface between the field, dealerships, and manufacturing plants - Promote and facilitate the use of centralized support services and connected tools ________________________________________________________________________________________________________________________ 💡 What we offer - An opportunity to shape and improve customer experience within a leading global organization. - A dynamic and collaborative environment with close interaction with the dealer network. - Exposure to strategic business initiatives and customer-focused transformation projects. - Professional growth and development opportunities. - The chance to make a meaningful impact on customer success and dealer performance. ____________________________________________________________________________________ 👤 What You Will Bring ### Education - Bachelor's degree in Business Administration, Engineering, Agriculture, Marketing, or a related field. - Is required a strong. - Knowledge about Ag field applications and agronomy - Fluent in English ### Experience - Experience in customer support, aftersales, dealership development, service operations, or commercial roles. - Technical Ag Machinery background and agronomy - Knowledge of the agriculture, construction, or equipment industry is preferred. - Experience leading continuous improvement initiatives and process optimization projects. - Proven ability to work effectively across multiple functions and stakeholder groups. - Experience working with dealer networks is highly desirable. ### Competencies - Strong customer focus and passion for service excellence. - Excellent relationship-building and communication skills. - Strong analytical and problem-solving capabilities. - Ability to influence and drive change without direct authority. - Strategic mindset with a results-oriented approach. - Strong collaboration and teamwork skills. - Ability to identify opportunities and convert them into actionable plans. - Willingness to travel regularly within the assigned territory. _____________________________________________________________________________________ 🌍 Diversity & Inclusion We are committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of background, and we believe that diversity drives innovation and better decision-making. ___________________________________________________________________ John Deere Iberica, S.A. ## At a glance - Posted by the employer: Oct 30, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 1, 2026 - Listed for: 2 days - Location: MD, ES - Employment type: Full-time[Apply on John Deere’s careers site →](https://johndeere.eightfold.ai/careers/job/137484197868) ## Hiring at John Deere - Open jobs: 313 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All John Deere jobs](https://jobs.opennash.com/companies/john-deere/) · [Weekly hiring report](/reports/hiring/) ## More jobs at John Deere ### [AFIRMATIVA PCD - Pessoa Desenvolvedora SAP SuccessFactors EC-Time PL - Indaiatuba/SP](https://jobs.opennash.com/companies/john-deere/jobs/59e257c7483b8fa2f2d5/) Indaiatuba, SP, BR ### [Accounts Payable Apprentice](https://jobs.opennash.com/companies/john-deere/jobs/884c95822c0ce964496b/) POZNAŃ, Wielkopolskie, Poland ### [Analista de Redes e Infraestrutura JR - Indaiatuba/SP](https://jobs.opennash.com/companies/john-deere/jobs/e0f0c31e793e146af461/) Indaiatuba, Sao Paulo, Brazil ### [Analista de Sistemas PL](https://jobs.opennash.com/companies/john-deere/jobs/9a9feabeb7751c2eb111/) Montenegro, Rio Grande do Sul, Brazil ### [Ausbildung 2027 - Industriemechaniker*in](https://jobs.opennash.com/companies/john-deere/jobs/e0c6c42a035c7bb2f5ee/) Stadtlohn, North Rhine Westfalia, Germany ## Similar jobs at other companies ### [Customer Experience Customer Success Specialist](https://jobs.opennash.com/companies/cisco-systems/jobs/293dda57f9d5c332cfc4/) Cisco Systems · Berlin, Germany ### [Customer Experience Specialist](https://jobs.opennash.com/companies/ageas/jobs/4e501bb8bd82eb18ee34/) Ageas ### [Customer Experience Engineer / M365](https://jobs.opennash.com/companies/microsoft/jobs/2b23ca6bbe4a77e03548/) Microsoft · Canada, Ontario, Toronto ### [Technical Customer Experience Lead](https://jobs.opennash.com/companies/siemens/jobs/cc6aba665a73542e1c6b/) Siemens ### [Customer Experience Manager- EdTech](https://jobs.opennash.com/companies/accenture/jobs/fb5ce55a1d1c3828241b/) Accenture OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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