[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All JD Sports Fashion jobs](https://jobs.opennash.com/companies/jd-sports-fashion/) · [Search jobs](/search/) JD Sports Fashion # 10553 Department Manager Manager or lead Listed on JD Sports Fashion’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on JD Sports Fashion’s careers site →](https://careers.jdplc.com/jobs/10553-department-manager) [OpenNash Jobs](https://jobs.opennash.com/) / [JD Sports Fashion](https://jobs.opennash.com/companies/jd-sports-fashion/) / 10553 Department Manager ## Job description ### Role overview Create a positive and engaging environment for colleagues and customers through the effective leadership and management of your department or defined business area. Support, coach and develop store colleagues to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. ### Responsibilities Support the Store Manager in leading, coaching and developing a high-performing, engaged team. Deliver exceptional customer experiences that encourage customer loyalty and repeat visits. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Help maintain a safe and compliant store environment for colleagues and customers. Contribute to delivering financial results in line with or exceeding company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager’s absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI’s: Contribute to achieving or exceeding the store’s monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure colleague engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Great coaching, mentoring and team building skills that drives team performance. Strong communicator with the ability to engage, support and influence colleagues effectively. Experience leading, coaching and developing colleagues within a retail or customer-focused environment. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. Experience supporting business growth through customer engagement, local activity or community initiatives. Commitment to delivering excellent customer service and customer experiences. Be able to demonstrate the ability to improve store performance & standards through effective planning. Strong understanding of retail KPIs and commercial performance measures. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Effective decision-maker with the ability to assess information and make informed decisions. Communicates in a way that inspires and engages. Demonstrates a commitment to continuous learning and improvement. Resilient and positive attitude even under pressure. Demonstrates accountability and ownership of responsibilities. Demonstrates company values and behaviours in day-to-day activities. Committed to supporting colleague development and progression. Committed to two-way, clear, and honest feedback. Builds positive working relationships with colleagues, customers and stakeholders. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days[Apply on JD Sports Fashion’s careers site →](https://careers.jdplc.com/jobs/10553-department-manager) ## More jobs at JD Sports Fashion ### [10056 Midweight Videographer Size Group](https://jobs.opennash.com/companies/jd-sports-fashion/jobs/997e51adea22928f95be/) ### [10109 Buying Manager Mens Footwear And Accessories](https://jobs.opennash.com/companies/jd-sports-fashion/jobs/3ba00eb4b41d9db1da26/) ### [10206 Department Manager](https://jobs.opennash.com/companies/jd-sports-fashion/jobs/b514fedb2c1a2c279f32/) ### [10266 Senior Floor Manager](https://jobs.opennash.com/companies/jd-sports-fashion/jobs/aa6f9b0eb6bc49480b66/) ### [10267 Senior Floor Manager](https://jobs.opennash.com/companies/jd-sports-fashion/jobs/7e04ef75122166b60b84/) ## Similar jobs at other companies ### [Demurrage Analyst – Maritime Department](https://jobs.opennash.com/companies/totalenergies/jobs/b849d86e636fcb596c27/) TotalEnergies ### [Department Administrator - Singapore Factory (TUAS)](https://jobs.opennash.com/companies/siemens/jobs/caf8853b5228b4425c61/) Siemens ### [SCPS Logistic Department Manager](https://jobs.opennash.com/companies/siemens/jobs/e58ea0eb3ac655e66f4c/) Siemens ### [Graduate Trainee in Organization Department](https://jobs.opennash.com/companies/credit-agricole/jobs/2f61e96cbb7e4218c6df/) Credit Agricole ### [Registered Nurse - Emergency Department - PRN](https://jobs.opennash.com/companies/munson-healthcare/jobs/4af9a5726674a3cfee02/) Munson Healthcare OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)