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J.B. Hunt Transport Services · Lowell, AR

# Customer Experience Intern, Summer 2027

Lowell, Arkansas, United States of America Part-time Early career Customer Support 

Listed on J.B. Hunt Transport Services’s official careers site. Posted September 14, 2026. Check that it is still open and apply there.
[Apply on J.B. Hunt Transport Services’s careers site →](https://jbhunt.wd501.myworkdayjobs.com/Careers/job/Lowell-AR---JB-Hunt-Corporate-A--Marketing/Customer-Experience-Intern--Summer-2027_00643612)

[OpenNash Jobs](https://jobs.opennash.com/) / [J.B. Hunt Transport Services](https://jobs.opennash.com/companies/jb-hunt-transport-services/) / Customer Experience Intern, Summer 2027

## Job description

Under close supervision, this position will gain hands-on experience providing an exceptional customer experience. This role learns to embody a customer-centric focus and partner with internal teams to provide timely communication and a high-quality experience. This role will gain exposure to operational workflows, relationship management, and technology integration within a transportation setting.

### Key Responsibilities
- Gain exposure and understanding of the transportation industry
- Work with a managed client base to continuously improve shipment operations, such as automated tracking, online booking/shipment management, communication on accessorials, and offering solutions based on shipping patterns and needs
- Build an understanding of operational considerations (capacity, seasonality, pricing, etc.), key performance indicators, and customer needs that influence freight movement, growth opportunities, and customer interactions
- Observe and practice account management strategies through understanding J.B. Hunt service offerings, market impacts, and scorecards to be able to identify correlated solutions J.B. Hunt can provide
- Learn about the technology and tools J.B. Hunt leverages to streamline workflows and enable customer access to order management

## Qualifications

### Minimum Qualifications

Currently enrolled in an undergraduate degree program OR graduate degree program in good standing at an accredited community college, college or university. Must be able to work 40 hours a week during the summer.

### Preferred Qualifications

Ability to adapt to a dynamic work environment and shifting priorities and directives Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.) Willingness to work flexible hours Junior or Senior level preferred This position is not eligible for employment-based sponsorship. GED (Required), High School (Required)

## At a glance
- Posted by the employer: Sep 14, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 36 days
- Location: Lowell, Arkansas, United States of America
- Employment type: Part-time[Apply on J.B. Hunt Transport Services’s careers site →](https://jbhunt.wd501.myworkdayjobs.com/Careers/job/Lowell-AR---JB-Hunt-Corporate-A--Marketing/Customer-Experience-Intern--Summer-2027_00643612)

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### [Customer Experience Representative II](https://jobs.opennash.com/companies/jb-hunt-transport-services/jobs/ed0cb242232db845aaf3/)

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### [Nights Customer Experience Representative - ICS](https://jobs.opennash.com/companies/jb-hunt-transport-services/jobs/1a151174fa8b425fc1c0/)

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### [Accounts Receivable Representative](https://jobs.opennash.com/companies/jb-hunt-transport-services/jobs/f3e30b9665fc5324d33c/)

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