[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

J.B. Hunt Transport Services · Lowell, AR

# Customer Experience Representative

Lowell, Arkansas, United States of America Full-time Customer Support 

Listed on J.B. Hunt Transport Services’s official careers site. Posted November 5, 2026. Check that it is still open and apply there.
[Apply on J.B. Hunt Transport Services’s careers site →](https://jbhunt.wd501.myworkdayjobs.com/Careers/job/Lowell-AR---JB-Hunt-Corporate-B--C/Customer-Experience-Representative_00638693)

[OpenNash Jobs](https://jobs.opennash.com/) / [J.B. Hunt Transport Services](https://jobs.opennash.com/companies/jb-hunt-transport-services/) / Customer Experience Representative

## Job description

Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver an exceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent customer relationships as well as maximize business potential.

### Key Responsibilities
- Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth
- Monitor and support on-time delivery, damage-free services, and accurate billing
- Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures
- Schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectations
- Enter customer orders into the order management system to track loads and provide necessary information to operations teams
- Obtain and document approval for accessorial charges and spot rates for assigned customers
- Serve as a point of contact for customers regarding load updates and capacity availability Schedule: Friday through Monday 6am to 4pm

## Qualifications

### Minimum Qualifications
- Bachelor's Degree OR High School Diploma/GED with up to 1-2 years of Customer Service or Sales experience Preferred Qualifications: Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
- Ability to adjust to new or changing assignments and processes
- Ability to maintain composure under pressure
- Ability to manage multiple priorities
- Ability to maintain professionalism while dealing with difficult individuals Sales focused
- Ability to meet or exceed customer needs and expectations to provide excellent service Embody a customer-centric mindset This position is not eligible for employment-based sponsorship.

### Bachelors

Transportation Logistics, Bachelors: Business Administration/Management, GED (Required), High School (Required) Customer Service/Account Manager, Sales

## At a glance
- Posted by the employer: Nov 5, 2026
- First seen by OpenNash: Nov 3, 2026
- Last checked: Nov 10, 2026
- Listed for: 7 days
- Location: Lowell, Arkansas, United States of America
- Employment type: Full-time[Apply on J.B. Hunt Transport Services’s careers site →](https://jbhunt.wd501.myworkdayjobs.com/Careers/job/Lowell-AR---JB-Hunt-Corporate-B--C/Customer-Experience-Representative_00638693)

## Hiring at J.B. Hunt Transport Services
- Open jobs: 1,024
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 13, 2026

[All J.B. Hunt Transport Services jobs](https://jobs.opennash.com/companies/jb-hunt-transport-services/) · [Weekly hiring report](/reports/hiring/)

## More jobs at J.B. Hunt Transport Services

### [Customer Experience Support](https://jobs.opennash.com/companies/jb-hunt-transport-services/jobs/b051232d0bf0195bc669/)

Lowell, Arkansas, United States of America

### [Engineering Development Program](https://jobs.opennash.com/companies/jb-hunt-transport-services/jobs/1c7ba01cda2e5e3098fb/)

Lowell, Arkansas, United States of America

### [Expert Logistics Engineer, Managed Logistics](https://jobs.opennash.com/companies/jb-hunt-transport-services/jobs/e6dfe0ed22e36ef0a4ae/)

Lowell, Arkansas, United States of America

### [Finance Internship, Summer 2027](https://jobs.opennash.com/companies/jb-hunt-transport-services/jobs/eee301864dae94cf22af/)

Lowell, Arkansas, United States of America

## Similar jobs at other companies

### [Customer Experience Account Representative](https://jobs.opennash.com/companies/nutrien/jobs/c0ce026443f35d975f4e/)

Nutrien · Deerfield, IL, USA

### [Customer Experience Representative](https://jobs.opennash.com/companies/crh/jobs/a7481684a612f8b8bc21/)

CRH · Gilbert, Arizona, United States

### [Customer Experience Representative I & II](https://jobs.opennash.com/companies/abbvie/jobs/121c3c9c17d1761985c9/)

AbbVie · Austin, TX

### [Customer Experience Representative](https://jobs.opennash.com/companies/hubbell/jobs/a1799f22268ffb8ba9ba/)

Hubbell · Manchester, NH, US

### [Representative, Customer Experience](https://jobs.opennash.com/companies/santander/jobs/90b48896a161eda1c44d/)

Santander · MA Wilmington

[Jobs in Lowell, AR](/locations/us/ar/lowell/)[Jobs in Arkansas](/locations/us-ar/)[Customer Support jobs](/functions/customer-support/)

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.