[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Japan Tobacco jobs](https://jobs.opennash.com/companies/japan-tobacco/) · [Search jobs](/search/) Japan Tobacco · Warsaw, PL # Global Supply Chain & Customer Service Specialist (m/f/d) Warsaw, PL Supply Chain & Logistics Listed on Japan Tobacco’s official careers site. Posted September 21, 2026. Check that it is still open and apply there. [Apply on Japan Tobacco’s careers site →](https://jobs.jti.com/job/WARSAW-Global-Supply-Chain-&-Customer-Service-Specialist-%28mfd%29-00-841/1408967233/) [OpenNash Jobs](https://jobs.opennash.com/) / [Japan Tobacco](https://jobs.opennash.com/companies/japan-tobacco/) / Global Supply Chain & Customer Service Specialist (m/f/d) ## Job description At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now! ### Learn more jti.com Global Supply Chain & Customer Service Specialist (m/f/d) ### Position As a Global Supply Chain & Customer Service Specialist, you will support end‑to‑end operations within the GBS scope, ensuring timely and accurate supply of finished, semi‑finished, and raw materials to JTI Markets and 3rd Party Partners. You’ll work closely with factories, suppliers, logistics partners, Finance, R&D, Markets, and other teams to keep our supply chain running smoothly. You will handle Customer Service and Supply Chain activities in SAP ECC, IBP, and Transportation modules, providing reliable operational support and ensuring on‑time, in‑full delivery and billing for assigned Markets and Customers. Acting as a key link between internal and external stakeholders, you’ll help maintain seamless product flow and uphold JTI standards across all processes. ### Responsibilities - Coordinate the phase-in and phase-out of the portfolio for designated markets/customers/factories - Process Sales and Purchase - Orders within SAP ECC/IBP, ensuring all parameters are accurate and completed in a timely manner for detailed order output - Ensure continuous supply and process shipments of commodities minimizing write-offs based on the customer's requirements in collaboration with factories, suppliers, freight forwarders, carriers and warehouses resulting in order fulfilment - Collaborate with Finance for any related to Accounts Receivable/Accounts Payable matters and month /quarter/year-end closing - Liaise with forwarders/carriers for transport document establishment - Build company service-related purchase orders as recorded Requirements: High School Diploma and/or Commercial Diploma 3-5 years of experience in Supply Chain and Customer Service in a multinational company. At least 12 months in a GSC&CS Associate role Proficient in English (written & spoken). Additional language(s) such as French or Spanish is an asset SAP Hana experience or other ERP Logistics knowledge - Familiarity with Microsoft Office (Excel, Word, and PowerPoint) - Excellent organizational skills and the ability to manage multiple tasks and projects simultaneously What to expect: Competitive pay and attractive annual bonus On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work) Lot of flexibility in terms of work arrangements (work from office or from home) Private medical care (various options to choose) and life insurance Employee pension and savings programs JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave Multisport card, foreign languages classes Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria) Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking Working in a diverse and inclusive organization of over 40 different nationalities Are you ready to join us? Build your success story at JTI. Apply now! ### Next Steps After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type. At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know. ## At a glance - Posted by the employer: Sep 21, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 28 days - Location: Warsaw, PL[Apply on Japan Tobacco’s careers site →](https://jobs.jti.com/job/WARSAW-Global-Supply-Chain-&-Customer-Service-Specialist-%28mfd%29-00-841/1408967233/) ## More jobs at Japan Tobacco ### [ChatJTI Technical Manager (m/f/d)](https://jobs.opennash.com/companies/japan-tobacco/jobs/a8af9d761c60f40448fb/) Warsaw, PL ### [Consumer Data Governance & Quality Expert (m/f/d)](https://jobs.opennash.com/companies/japan-tobacco/jobs/de5a530b962f83879022/) Warsaw, PL ### [D&IT Investment Management & Performance Director (m/f/d)](https://jobs.opennash.com/companies/japan-tobacco/jobs/c4b0c474c58df21b3783/) Warsaw, PL ### [Entity Accounting And Reporting Senior Specialist (m/f/d)](https://jobs.opennash.com/companies/japan-tobacco/jobs/c47a19619d6a6a7fa1b9/) Warsaw, PL ### [Fp&A System&Projects Expert](https://jobs.opennash.com/companies/japan-tobacco/jobs/3afac98e46145410079b/) Warsaw, PL ## Similar jobs at other companies ### [Customer Service Representative - Global Supply Chain Services](https://jobs.opennash.com/companies/arrow-electronics/jobs/9f74a10462a241c1abfd/) Arrow Electronics · Pomeranian, Poland ### [Customer Supply Chain Administrator](https://jobs.opennash.com/companies/fastenal/jobs/d1e2240553660487a86b/) Fastenal · Monterrey, NL ### [Customer Supply Chain Support](https://jobs.opennash.com/companies/fastenal/jobs/fd73b77efa0e741c6b35/) Fastenal · Arecibo, PR ### [Global Supply Chain Planner - Cellasto](https://jobs.opennash.com/companies/basf/jobs/e6b7ce14256490294fb3/) BASF · ${htmlLocations} ### [Intern, Global Operations Support (Supply Chain)](https://jobs.opennash.com/companies/basf/jobs/f55b4741a00247e819c7/) BASF · ${htmlLocations} OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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