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Japan Tobacco · Madrid, ES

# Iberia H&S & General Services Manager

Madrid, ES Manager or lead 

Listed on Japan Tobacco’s official careers site. Posted October 23, 2026. Check that it is still open and apply there.
[Apply on Japan Tobacco’s careers site →](https://jobs.jti.com/job/MADRID-IBERIA-H&S-&-GENERAL-SERVICES-MANAGER-28046/1450846233/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Japan Tobacco](https://jobs.opennash.com/companies/japan-tobacco/) / Iberia H&S & General Services Manager

## Job description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now!

### Learn more

jti.com IBERIA H&S & GENERAL SERVICES MANAGER The position will provide health and safety strategy for Iberia Markets, oversight, and support to all cluster business entities, operations and projects within the market. These strategies, oversight and support address all facets of the health and safety program including development, review and maintenance with a risk-based and cost-effective approach which must add value to the market.

Primary responsibilities, include, but are not limited to, setup, sustain and improve the local health & safety management system and implement programs as per Corporate H&S and Regional EHS guidance, risk assessments, crisis management, due diligence, incidents investigation, training and audits, while maintaining and developing effective working relationships with internal stakeholders. This role is responsible also for managing all general services across the Madrid offices, ensuring smooth operations and a safe, efficient, and well-maintained work environment.

Position As the Iberia H&S & General Services Manager, you will: Health and Safety Strategy Implementation: Lead and manage the local EHS team and influence and engage management and other functions to drive a strong safety culture and achieve the company's EHS commitments and to ensure that the Local EHS Programs are implemented and continuously improved, protecting employees and minimizing the business impact.

### Compliance

Ensure compliance with legal and JTI requirements. Ensure compliance with local EHS related laws and legislation and keep up-to-date with any changes, inform management on the impact of these changes and ensure that all regulatory reporting requirements are adhered to and appropriate actions to correct deficiencies are implemented. Lead any internal and external audits in the cluster an ensure teh cluster is compliance with Jsox/or any other controls required by the HQ.

### Incidents & Performance Management

Ensure timely and quality on accident reporting, investigation, analysis, and corrective action in the reporting platform, and inform Market Management of the causes of accidents/incidents in the market, and any other leading indicators required to build awareness and develop preventive plans to avoid re-occurrence and injury to people and losses to the company.

### Crisis Management

The incumbent leads the cluster in identifying, developing, implementing, and maintaining health & safety processes, practices, and policies to reduce risk, respond to incidents, and limit exposure and liability through the development and maintenance of a Market H&S Risk Register. The overriding aim of all strategies and recommendations is to bring value from health & safety for the business and to enable the market to meet its operational objectives.

### Training & Development

The incumbent will give advice and support the markets in the identification of EHS training needs in their teams, coordinate with the Regional EHS Lead those that need corporate support, and develop training plans to improve competencies.

### Office & Workplace Operations

Oversee the smooth day-to-day delivery of office and workplace services provided by third-party vendors, including reception, catering, meeting facilities, mailroom, cleaning, and other general services.

### Facilities Management

Coordinate and oversee third-party providers responsible for building and facilities maintenance and technical services, ensuring service quality and the efficient use of office space.

### Employee Experience

Ensure that workplace services delivered by external providers meet expected quality standards and contribute to a safe, efficient, and positive experience for employees and visitors.

### Requirements

Bachelor or MSc university degree and National H&S Management Certificate. At least 5 years of experience in health and safety in a large FMCG or heavy industry international company. English and Spanish fluency are essential. Strong background in Health and Safety management systems. Knowledge of H&S regulations, standards, training management, and ISO certifications. Must be competent in personal computer skills, including Microsoft Word, Excel, and PowerPoint, Power BI.

What to expect? Expect a supportive and flexible work environment, with a 50/50 hybrid working model, flexible working hours, wellbeing initiatives, medical and life insurance, and a meal allowance among other benefits. Are you ready to join us? Build your success story at JTI. Apply now!

### Next Steps

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor \> Assessment tests \> Interviews \> Offer. Each step is eliminatory and may vary by role type. At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

## At a glance
- Posted by the employer: Oct 23, 2026
- First seen by OpenNash: Oct 26, 2026
- Last checked: Nov 9, 2026
- Listed for: 17 days
- Location: Madrid, ES[Apply on Japan Tobacco’s careers site →](https://jobs.jti.com/job/MADRID-IBERIA-H&S-&-GENERAL-SERVICES-MANAGER-28046/1450846233/)

## Hiring at Japan Tobacco
- Open jobs: 472
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 19, 2026

[All Japan Tobacco jobs](https://jobs.opennash.com/companies/japan-tobacco/) · [Weekly hiring report](/reports/hiring/)

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