[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All IQVIA jobs](https://jobs.opennash.com/companies/iqvia/) · [Search jobs](/search/) IQVIA · Ho Chi Minh, Vietnam # Senior Client Service Analyst Ho Chi Minh, Vietnam Senior individual contributor Customer Support Listed on IQVIA’s official careers site. Posted September 17, 2026. Check that it is still open and apply there. [Apply on IQVIA’s careers site →](https://iqvia.wd1.myworkdayjobs.com/IQVIA/job/Ho-Chi-Minh-Vietnam/Senior-Client-Service-Analyst_R1537546) [OpenNash Jobs](https://jobs.opennash.com/) / [IQVIA](https://jobs.opennash.com/companies/iqvia/) / Senior Client Service Analyst ## Job description ### Job overview R esponsible for quality and service to client, assisting client obtains maximum value from IQVIA information products and services. General functions Own the end-to-end quality and timely delivery of client reports, performing rigorous pre-release quality control checks, investigating data variances, and proactively communicating insights, issues, and resolutions to clients. - Control the data and report generation process, provide assistance to internal and external data stakeholders - Performs data governance - Analyzes complex queries raised by clients using in-depth understanding of the client and IQVIA syndicated offerings (data), ensuring a comprehensive and timely responses - Provides additional interpretation of the data to enable business insights and customized solutions to address business questions Independently support meetings and discussions (both internally & externally) related to project work/data analytics - Verifies data for accuracy and completeness Internal team functions - Supervise independently completes Data Analytics Partnership engagement for assigned client - Supervise for completing both ongoing and ad hoc data analysis/validation to the client, leveraging their experience to provide custom data solutions - Support to develops a tactical and strategic understanding of the client’s business issues, and involve to develops a compelling solution using IQVIA information products and services, and other products and services when appropriate Resolves 1st line service issues, and coordinates 2nd line support issues with the service teams - Ensures through service reviews that service agreements, and product deliverables meet clients’ specifications, including timeliness and quality - Supports information proposals and contract renewals by ensuring they are in-line with business rules Routinely and independently completes complex and multi-faceted quantitative analysis and research to gain more in-depth understanding of trends - Performs audits of own work or that of others to ensure conformance with established procedures or to resolve routine issues - Supervise improve and streamline business operations, participate in process improvements aligned with desired customer outcomes External functions - Contributes to improvement client satisfaction level with appropriate services/ knowledge/ domain expertise - Provides effective communications (spoken and written) both internally and externally regarding data status, queries and clarifications Key skills required: Technical skills, Analytical skills(Power Bi,SQL), Business acumen and problem solving, Communication skills, Vietnam Healthcare market understanding, Relationship building skills, Servicing skills, Matrix management, Collaboration and Teamwork Experience: Typically requires a minimum of 1 - 3 years of prior relevant experience. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [https://jobs.iqvia.com](https://jobs.iqvia.com) IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. ## At a glance - Posted by the employer: Sep 17, 2026 - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 99 days - Location: Ho Chi Minh, Vietnam[Apply on IQVIA’s careers site →](https://iqvia.wd1.myworkdayjobs.com/IQVIA/job/Ho-Chi-Minh-Vietnam/Senior-Client-Service-Analyst_R1537546) ## More jobs at IQVIA ### [Senior/Clinical Research Associate (Client Dedicated)](https://jobs.opennash.com/companies/iqvia/jobs/81d19dc1fa8d314180ca/) Ho Chi Minh, Vietnam ### [2040 - Client Service Rep 2](https://jobs.opennash.com/companies/iqvia/jobs/b897ae4592aa2eeac038/) Mexico City, Mexico ### [Agente de Call Center para Programa de Soporte a Pacientes](https://jobs.opennash.com/companies/iqvia/jobs/092e3bf27966e0755ea9/) Lima, Peru ### [Agente de Call Center: Industria Farmacéutica](https://jobs.opennash.com/companies/iqvia/jobs/2bd00308c57414257981/) Mexico City, Mexico ### [Assoc Manager, Client Services](https://jobs.opennash.com/companies/iqvia/jobs/57a7640c3812297fdaea/) Taguig City, Philippines ## Similar jobs at other companies ### [Business Management - IPB CLIENT SERVICE - Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/df0a57e56f34a66c5da6/) JPMorganChase · Bengaluru, Karnataka, India ### [Sr Analyst,Client Service Mgt](https://jobs.opennash.com/companies/cvs-health/jobs/9ec2efe5235644c8a675/) CVS Health · Work from home, TX ### [SBS Client Service Midwest Client Service Representative I](https://jobs.opennash.com/companies/automatic-data-processing/jobs/e603513907bd04744a08/) Automatic Data Processing · Makati City, Metro Manila, Philippines ### [Client Onboarding Analyst](https://jobs.opennash.com/companies/citigroup/jobs/d5b292ad24bfc8da4092/) Citigroup · Olsztyn Poland ### [Client Onboarding Analyst](https://jobs.opennash.com/companies/citigroup/jobs/61c033e9a379e7868d09/) Citigroup · Warsaw Poland OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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