[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Intuitive jobs](https://jobs.opennash.com/companies/intuitive/) · [Search jobs](/search/) Intuitive · Hyderabad, TS, India # Field Service Engineer Hyderabad, TS, India Full-time Operations Listed on Intuitive’s official careers site. Posted August 28, 2026. Check that it is still open and apply there. [Apply on Intuitive’s careers site →](https://jobs.smartrecruiters.com/Intuitive/744000146111689-field-service-engineer) [OpenNash Jobs](https://jobs.opennash.com/) / [Intuitive](https://jobs.opennash.com/companies/intuitive/) / Field Service Engineer ## Job description ### Primary Function of Position Intuitive Surgical is widely considered the most exciting medical device company in the world today. Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device, the da Vinci® Surgical System, to enhance their surgical precision and greatly improve patient benefits. We have attracted some of the best and brightest on our team and now we are seeking a da Vinci® Field Service Engineer II manage Customer Technical Relations after the point of Sale on All Intuitive Surgical Products, in an assigned territory. This position will require you to work independently, manage and prioritize technical escalations, and establish and maintain expectations with both the direct customer and other Intuitive surgical employees. ### Roles and Responsibilities - Become a da Vinci® Surgical technical expert across all system platforms. - Analyze customer’s requirements to ensure effective system installation by providing Pre site Planning and Installation Coordination with the customer. - Ability to autonomously manage and schedule both planned and unplanned appointments with Customers to ensure maximum system reliability, functionality and that Uptime Guarantees are achieved. Assess and determine follow up visits to ensure maximum system reliability. - Use discretion and independent judgment when assessing the functionality and Repairing Intuitive Surgical products. - Ability to identify, make recommendations, and or provide feedback to Product Support and Product Engineering on Product or process enhancements that addresses customer concerns. - Use discretion and independent judgment when assessing customer training needs with respect to technical training in an Operating Room environment, and provide both technical training and or technical support as required. - Independently manage all administrative duties of role which include but are not limited to; Spare Parts Inventory, Returned Material Authorizations, Calibrated Equipment, Training Documentation, Preventative Maintenance Scheduling, Service Contracts Billings, System Configurations, and data in Call Escalation database. - Support Sales Training and Marketing events by analyzing potential issues and develop independent strategies to resolve ## Qualifications ### Skill/Job Requirements - College degree in applied science or engineering preferred; or equivalent training/experience which may include extensive course work or study in the field of engineering or applied science - 3-7 years of experience as a Field Service Engineer required, experience with medical devices preferred - Strong written and oral communication skills - Good interpersonal skills - Good administrative and record keeping skills - Good knowledge of Operating Room protocol - Track record of solid customer relationships with Surgeons and Hospital staff - Well versed at presenting the value proposition of Intuitive Surgical’s service offerings - Proven ability to independently troubleshoot complex electro-mechanical systems - An ability to travel up to 25%, dependent upon account distribution - Able to lift 37 Kgs. ## At a glance - Posted by the employer: Aug 28, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 53 days - Location: Hyderabad, TS, India - Employment type: Full-time[Apply on Intuitive’s careers site →](https://jobs.smartrecruiters.com/Intuitive/744000146111689-field-service-engineer) ## More jobs at Intuitive ### [Advanced Equipment Engineer 3](https://jobs.opennash.com/companies/intuitive/jobs/4f3fd932aefd3660259a/) Mexicali, MEXICO ### [Ausbildung zum Industriekaufmann/-frau (m/w/d)](https://jobs.opennash.com/companies/intuitive/jobs/a6fec5118faec5529fa5/) Biebertal, GERMANY ### [Ausbildung zum Industriekaufmann/-frau (m/w/d)](https://jobs.opennash.com/companies/intuitive/jobs/e8b9a6a652299fd4662b/) Freiburg im Breisgau, BW, Germany ### [Business Systems Analyst](https://jobs.opennash.com/companies/intuitive/jobs/a47fa0b6cd64db3a5032/) Bengaluru, INDIA ### [Business Systems Analyst - SAP FICO](https://jobs.opennash.com/companies/intuitive/jobs/276d0262e1aaad139530/) Bengaluru, INDIA ## Similar jobs at other companies ### [Field Service Engineer](https://jobs.opennash.com/companies/hitachi/jobs/452dc2276c1f9efc7b65/) Hitachi · Hyderabad, TS, India ### [ABB Talent Pool – Field Service Engineer / Senior Field Service Engineer / Associate Field Service Engi-neer / Technical Service Engineer / Associate Field Service Technician / Commissioning Engineer / As-sociate Commissioning Engineer / Service Site Manager and Service Team Leader](https://jobs.opennash.com/companies/abb/jobs/eb3a149d2c87b55b4a1a/) ABB · Not Location Specific ### [Field Service Engineer](https://jobs.opennash.com/companies/siemens/jobs/89fa14e25db6c9474bdb/) Siemens ### [Field Service Engineer](https://jobs.opennash.com/companies/abb/jobs/29a0bcfcd3483c442b0f/) ABB · Remote, United Kingdom [Operations jobs](/functions/operations/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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