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Intuitive · Sao Paolo, BRAZIL

# Customer Trainer Latin America

Sao Paolo, BRAZIL Full-time Education & Training 

Listed on Intuitive’s official careers site. Posted October 1, 2026. Check that it is still open and apply there.
[Apply on Intuitive’s careers site →](https://jobs.smartrecruiters.com/Intuitive/744000152787099-customer-trainer-latin-america)

[OpenNash Jobs](https://jobs.opennash.com/) / [Intuitive](https://jobs.opennash.com/companies/intuitive/) / Customer Trainer Latin America

## Job description

### Primary Function of the Position

The Customer Trainer will report directly to the Director or Training Manager for their region. This training professional will deliver da Vinci® System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties including urology, gynecology, general surgery and cardiothoracic surgery. The Customer Trainer will be actively involved in the continuous improvement of training programs and provide support for customer training, engineering and training research initiatives.

### Essential Job Duties

Conduct da Vinci ® Surgical System training programs for surgical teams at designated training centers and remote centers Lead and support Specialized training programs and Society events.

This includes supporting the needs of the surgeon educators and course participants
- Conduct surveys to gather data and measure program effectiveness
- Act as subject matter expert for internal projects, as needed New product development Training material/ protocol development Training research initiatives
- Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs
- Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products Occasional support of the da Vinci ® System in a hospital operating room
- Support da Vinci ® Surgical System troubleshooting and maintenance at the training center
- Manage training center logistics, inventory and training calendars
- Maintain all capital equipment, including but not limited to the cleaning and sterilization of instruments and accessories
- Support positive relationships between external training center personnel and ISI management
- Contribute to the organization’s quarterly goal achievements
- Develop competency in the following: da Vinci ® System Technology da Vinci ® System applications and advanced technology OR Efficiency Training Pathway process Training/coaching techniques/methodologies

## Qualifications

Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job) Fluent in Portuguese, English and Spanish High capacity and excellent problem solving skills
- Solid organizational skills and ability to operate independently Professional work ethic Solution oriented
- Excellent oral and written communication skills
- Strong interpersonal skills High capacity to learn in a fast paced environment Commitment to self-development
- Ability to work in a team environment
- Ability to be flexible with hours of operation
- Ability to travel up to 25% Required Education and Training (As applicable
- Specific education and training that an individual must possess in order to successfully perform in job) Bachelor’s degree required preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications or Education Note: There is a minimum expectation of 24 months in this role to be eligible for an opportunity to transition into another position within the organization. Working Conditions (As applicable
- Any physical requirements for the job) Ability to sit or stand for multiple hours. Ability to lift up to 50 lbs. Preferred Skills and Experience (As applicable
- Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have) Knowledge of adult learning principles Medical-device experience Professional Training experience with 4+ years relevant experience. Clinical and/or operating room experience

## At a glance
- Posted by the employer: Oct 1, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 19 days
- Location: Sao Paolo, BRAZIL
- Employment type: Full-time[Apply on Intuitive’s careers site →](https://jobs.smartrecruiters.com/Intuitive/744000152787099-customer-trainer-latin-america)

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