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Intuit · Multiple locations

# Manager, Post Charge-Off Recovery & Transformation

Multiple locations Manager or lead 

Listed on Intuit’s official careers site. Listed as of November 1, 2026. Check that it is still open and apply there.
[Apply on Intuit’s careers site →](https://jobs.intuit.com/job/atlanta/manager-post-charge-off-recovery-and-transformation/27595/102309320272)

[OpenNash Jobs](https://jobs.opennash.com/) / [Intuit](https://jobs.opennash.com/companies/intuit/) / Manager, Post Charge-Off Recovery & Transformation

## Job description

As QuickBooks Capital rapidly scales—expanding lending products, debt sales, third-party agency networks, and regulatory requirements—we are seeking a Manager of Post-Charge-Off Operations to overhaul and own our post-charge-off ecosystem end to end. In this role, you will lead the transformation of our post-charge-off lifecycle, driving operations across agency management, debt sales, servicing policies, workflow automation, and inventory controls with high autonomy and accountability.

### Responsibilities

Lead the Transformation Agenda: Own a rolling roadmap for post-charge-off (CO) operations, replacing manual or tribal-knowledge processes with systematized tooling, automation, and documentation.

### Third-Party Agency Management

Manage end-to-end agency performance measurement (scorecards, cohort/MOB liquidation analysis, EOM reporting), agency tiering strategy, placement logic, and vendor governance.

### Debt Sale Program

Drive the debt sale strategy, including eligible inventory, timing, cadence, marketplace partnerships (e.g., NLEX), and sale allocation logic across products.

### Policy, Compliance & Risk

Maintain collections and servicing policy documentation, serve as the primary point of contact for third-party risk management reviews, and build vendor-agnostic remediation frameworks.

### Inventory & Workflow Management

Own the CO inventory lifecycle (placement, holds, aging, status) and close capability gaps in core systems like LoanPro.

### New Product Launches

Build post-CO playbooks ahead of new product launches (e.g., RBF, IBCC) to ensure operations are never a bottleneck.

### Analytics, Forecasting & Executive Communication

Deliver recovery forecasting, root-cause analysis, and dollar-quantified, defensible recommendations to leadership.

### Qualifications

Experience: 5–8+ years in collections/recovery operations, third-party vendor management, or credit risk operations, with direct operational ownership.

### Track Record

Demonstrated experience building or overhauling a process, program, or function (this is a builder/operator role, not a caretaker role).

### Technical Skills

Working SQL proficiency (or equivalent hands-on data fluency) to independently validate findings.

### Vendor Management

Experience managing external vendor relationships with performance- or commission-based structures.

### Communication

Strong written and verbal communication skills tailored for executive audiences.

### Preferred Background

Experience with debt sale programs, third-party risk management frameworks, fintech/start-up environments, and loan servicing platforms/data environments (e.g., LoanPro, Databricks) Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 1, 2026
- Listed for: 7 days
- Location: Multiple locations[Apply on Intuit’s careers site →](https://jobs.intuit.com/job/atlanta/manager-post-charge-off-recovery-and-transformation/27595/102309320272)

## Hiring at Intuit
- Open jobs: 605
- New in the last 7 days: After two weekly collections
- Tracked since: Aug 20, 2026

[All Intuit jobs](https://jobs.opennash.com/companies/intuit/) · [Weekly hiring report](/reports/hiring/)

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