[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) International Flavors & Fragrances · Manila, Philippines # Customer Service Representative, Taste Manila, Philippines Customer Support Listed on International Flavors & Fragrances’s official careers site. Posted October 27, 2026. Check that it is still open and apply there. [Apply on International Flavors & Fragrances’s careers site →](https://iff.wd5.myworkdayjobs.com/IFF_Careers/job/Manila-Warehouse-Philippines/Customer-Service-Representative--Taste_R20894) [OpenNash Jobs](https://jobs.opennash.com/) / [International Flavors & Fragrances](https://jobs.opennash.com/companies/international-flavors-fragrances/) / Customer Service Representative, Taste ## Job description ### Job Summary Are you ready to take your skills to the next level and make a real impact? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. ### Taste Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success. The role is based in Manila, Philippines (onsite). Be part of an agile, collaborative, and strategic team where together we can achieve greatness and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference Handle domestic, export, and consignment orders in compliance with SOX policies, including order entry, confirmation, invoicing, and end-to-end follow-up until successful delivery. Ensure accurate documentation and resolve issues promptly. Ensure timely and accurate LOR (Late Order Report) entry for any delayed orders, providing clear updates and corrective actions. Respond to customer inquiries promptly and accurately. Coordinate complaints and escalations with internal stakeholders, ensuring timely communication and implementation of appropriate solutions. Build strong partnerships with internal teams and cross-functional departments to ensure seamless operations and customer satisfaction. Oversee smooth logistics processes, including daily delivery operations and follow-up with 4PL and 3PL forwarders to guarantee timely shipments. Support the implementation of work processes, techniques, and systems. Share best practices and contribute to continuous improvement initiatives in order management. Handle credit/debit disputes, returns, and approvals. Maintain accurate records in the system (PR1) throughout the resolution process. Ensure full compliance with internal and external audit requirements, including FSSC 22000, SOX, and government regulations. Perform additional tasks as assigned to support business needs. What Makes You the Right Fit Bachelor’s degree in any field. At least 3 years of Customer Service experience in Supply Chain or Manufacturing field. Experience in domestic and international trade. Good knowledge of MS Office tools, SAP, and VLOOKUP etc. Effective communicate skills across all levels of the organization. Highly collaborative and team player. Cross cultural awareness. How Would You Stand Out? Proficiency in English and local languages are huge advantage. Solutions-driven and thrives under pressure. Team-oriented with a proactive mindset. Why Choose Us? Professional onboarding process Training opportunities Learning and development programs We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more ## At a glance - Posted by the employer: Oct 27, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 8, 2026 - Listed for: 12 days - Location: Manila, Philippines[Apply on International Flavors & Fragrances’s careers site →](https://iff.wd5.myworkdayjobs.com/IFF_Careers/job/Manila-Warehouse-Philippines/Customer-Service-Representative--Taste_R20894) ## Hiring at International Flavors & Fragrances - Open jobs: 337 - New in the last 7 days: After two weekly collections - Tracked since: Jul 12, 2026 [All International Flavors & Fragrances jobs](https://jobs.opennash.com/companies/international-flavors-fragrances/) · [Weekly hiring report](/reports/hiring/) ## More jobs at International Flavors & Fragrances ### [Regional Supply Chain Planner](https://jobs.opennash.com/companies/international-flavors-fragrances/jobs/0c15f5d79feff15991d6/) Manila, Philippines ### [Supply Chain Planner](https://jobs.opennash.com/companies/international-flavors-fragrances/jobs/6b9c98d262670f7b0e46/) Manila, Philippines ### [Customer Service](https://jobs.opennash.com/companies/international-flavors-fragrances/jobs/796c447d5c4f21d1e92b/) Taubate, Brazil ### [Customer Service Representative](https://jobs.opennash.com/companies/international-flavors-fragrances/jobs/fbf021df0244d4d4822e/) Brabrand, Denmark ### [Customer Service Representative - English and Arabic Speaker (f/m/d)](https://jobs.opennash.com/companies/international-flavors-fragrances/jobs/3adefc00f2975c76f710/) Cairo, Egypt ## Similar jobs at other companies ### [Category Taste Elevation Intern](https://jobs.opennash.com/companies/kraft-heinz-company/jobs/71d9887c955ca3d846dd/) Kraft Heinz Company · Antwerpen - Berchem, Belgium ### [Taste the Future Praktikant:in im Bereich Automatisierung und Digitalisierung (m/w/d)](https://jobs.opennash.com/companies/mondelez-international/jobs/7dca586f44797fd597c4/) Mondelez International · Fallingbostel, Germany ### [Expert Sensory Taste Panelist](https://jobs.opennash.com/companies/nestle/jobs/bcff6b02d736f56c1bc5/) Nestlé · North York, CA ### [Taste the Future Management Trainee](https://jobs.opennash.com/companies/mondelez-international/jobs/b74c1d87f382b8f92de3/) Mondelez International · Shah Alam, Malaysia ### [Manager, GBS - Supply Planning Taste elevation](https://jobs.opennash.com/companies/kraft-heinz-company/jobs/b807165701061e17c5a4/) Kraft Heinz Company · Ciudad de Mexico, Mexico [Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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