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IntercontinentalExchange · Hyderabad, India

# Trade Operations Analyst II

Hyderabad, India Full-time Operations 

Listed on IntercontinentalExchange’s official careers site. Posted October 30, 2026. Check that it is still open and apply there.
[Apply on IntercontinentalExchange’s careers site →](https://globalcareers-ice.icims.com/jobs/13843/login)

[OpenNash Jobs](https://jobs.opennash.com/) / [IntercontinentalExchange](https://jobs.opennash.com/companies/intercontinentalexchange/) / Trade Operations Analyst II

## Job description

### Job Purpose

Intercontinental Exchange (ICE) Operations offers market knowledge, technical expertise, customer service, and innovative tools to support our global functions. Systems, Network, and Trading Operations, Internal IT Support, Information Security, Client Services, and Data Centers all enable our business to run smoothly, securely, and efficiently. ICE Trade Operations is part of a support organization that is responsible for the daily operations of multiple industry leading derivatives exchanges.

The team provides first-line support for customers who use our proprietary trading systems and conduct real time trade surveillance of our futures markets. As the primary touchpoint for customers, we ensure they can quickly and efficiently support the trades and operations essential to their business. The Trade Operations Analyst is the front line for our trading platform customers. The Trade Operations Analyst is well-versed in our products, markets, and operations, and is pivotal to ICE’s commitment to strong customer service, integrity, and transparency in the financial marketplaces.

### Responsibilities
- Conduct real-time surveillance of electronic trading activity in ICE Futures products
- Manage real-time Exchange prices and price controls to allow orderly market trading
- Calculate accurate daily and final settlement prices that are used as benchmark reference prices and by ICE's clearinghouses to manage participant risk
- Provide training on the ICE website, trading platform functionality, and specific trading information for OTC and futures markets
- Provide quick responsiveness to customers, offering functionality support and troubleshooting to resolve issues
- Support both new and existing companies in efficient use of our proprietary systems, resolving issues, problem-solving, and training
- Monitor the health and usage of our systems, escalating recurring or high-priority issues
- Produce operational reports to provide metrics and tracking of queries
- Knowledge and Experience College degree or equivalent work experience in a customer-focused environment
- Knowledge of commodity markets, financial trading, or equity brokerage business; exposure to futures markets a plus Outstanding problem-solving and analytical skills, attention to detail, and ability to multitask
- Strong communication skills with demonstrated interpersonal skills Team player, with commitment to service to our customers and their needs Working knowledge of at least one of Salesforce, ServiceNow, MS Office

## At a glance
- Posted by the employer: Oct 30, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 1, 2026
- Listed for: 2 days
- Location: Hyderabad, India
- Employment type: Full-time[Apply on IntercontinentalExchange’s careers site →](https://globalcareers-ice.icims.com/jobs/13843/login)

## Hiring at IntercontinentalExchange
- Open jobs: 328
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 11, 2026

[All IntercontinentalExchange jobs](https://jobs.opennash.com/companies/intercontinentalexchange/) · [Weekly hiring report](/reports/hiring/)

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