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IntercontinentalExchange · Jacksonville, Florida +1 more

# Manager, Product Management

Jacksonville, Florida +1 more Full-time Manager or lead Product 

Listed on IntercontinentalExchange’s official careers site. Posted October 5, 2026. Check that it is still open and apply there.
[Apply on IntercontinentalExchange’s careers site →](https://careers-ice.icims.com/jobs/13926/login)

[OpenNash Jobs](https://jobs.opennash.com/) / [IntercontinentalExchange](https://jobs.opennash.com/companies/intercontinentalexchange/) / Manager, Product Management

## Job description

### Responsibilities
- Owns product strategy and execution for the Servicing Vault domain — document storage, document audit, and related AI-driven capabilities
- Sets the overarching roadmap the team executes against; balances near-term delivery with long-term platform vision
- Define and own the Servicing Vault strategy, translating business goals into a multi-quarter product roadmap
- Drive requirements and prioritization for document storage architecture, retention/audit workflows, and compliance-driven features
- Identify and scope AI/automation opportunities within document audit and vault operations (e.g., anomaly detection, auto-classification, exception handling)
- Partner with engineering, compliance, and servicing operations to ensure vault capabilities meet regulatory and investor requirements
- Act as the primary product voice for Servicing Vault in client and internal leadership conversations
- Manage trade-offs across competing priorities and communicate roadmap changes clearly to stakeholders
- Knowledge and Experience
- 5+ years of product management experience within mortgage servicing
- Strong business acumen — able to connect vault/document capabilities to servicer economics, compliance risk, and operational efficiency Working knowledge of document management, audit trails, or regulatory storage requirements in a servicing or lending context Experience shaping strategy (not just executing a backlog) — has owned a roadmap from vision through delivery Comfortable partnering with engineering on AI/ML-adjacent features, even without a technical background Preferred
- Knowledge and Experience
- Familiarity with MSP or comparable servicing platforms Exposure to compliance/audit frameworks (investor, agency, or regulatory) Prior experience introducing AI-driven functionality into a legacy operational workflow #LI-MA2 Intercontinental Exchange, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

## At a glance
- Posted by the employer: Oct 5, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 13 days
- Location: Jacksonville, Florida +1 more
- Employment type: Full-time[Apply on IntercontinentalExchange’s careers site →](https://careers-ice.icims.com/jobs/13926/login)

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