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Inner Mongolia Yili · 上海市-浦东新区

# 婴幼儿营养品华东营销总部直属投诉处理专员

上海市-浦东新区 

Listed on Inner Mongolia Yili ’s official careers site. Posted October 9, 2026. Check that it is still open and apply there.
[Apply on Inner Mongolia Yili ’s careers site →](https://yili.hotjob.cn/wt/yili/web/templet1000/index/corpwebPosition1000yili!gotoPostListForAjax?positionType=&brandCode=1&recruitType=2&showComp=true#postId=533893)

[OpenNash Jobs](https://jobs.opennash.com/) / [Inner Mongolia Yili ](https://jobs.opennash.com/companies/inner-mongolia-yili/) / 婴幼儿营养品华东营销总部直属投诉处理专员

## Job description
- 业务职责:负责营销总部内部所有抽检事情（抽检信息检查、信息提报、录入系统、检测结果跟踪、抽检样品邮寄、整理抽检奖励信息等），跟进疑似电商抽检信息，参加培训相关抽检知识，汇总抽检激励兑现表，抽检演练，不定时进行媒体危机演练。
- 业务职责:整理各区域投诉费用报销，提报营销总部财务经理和营销总部费用审核员；
- 业务职责:加强对危机、投诉、抽检信息的培训，提升业务人员对待投诉、抽检、危机、负面信息的重视程度与处理能力对于市场新发生的危机、投诉、抽检、负面信息，能够及时传递并第一时间进行上报反馈并做好追踪、反馈，直至事件办结；
- 业务职责:跟踪营销总部内相关有异物和霉味投诉，样品邮寄质量部；
- 业务职责:每日追踪投诉、危机、负面及抽检处理进展，并实时跟进区域投诉系统及抽检系统录入及更新情况，同时针对重点事件持续关注并及时反馈至销售部及企业事务部；
- 业务职责:WJ应急处置、信息报送、合作伙伴协调等；
- 业务职责:每月梳理当月营销总部投诉、危机、抽检相关工作中存在问题，分析形成报表，并针对存在问题及时提出改善意见，每周提报各区域属地责任化报表； 知识内容： 1、专业知识:质量管理等法律知识 工作年限（年）：2年以上 经验： 1、专业经验:具备2年以上大中型快消行业工作经验、行政管理相关工作经验 简历接收周期：2026-10-09~2026-11-30

## At a glance
- Posted by the employer: Oct 9, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 11 days
- Location: 上海市-浦东新区[Apply on Inner Mongolia Yili ’s careers site →](https://yili.hotjob.cn/wt/yili/web/templet1000/index/corpwebPosition1000yili!gotoPostListForAjax?positionType=&brandCode=1&recruitType=2&showComp=true#postId=533893)

## More jobs at Inner Mongolia Yili 

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### [伊利2027届校招-销售专训生（成人营养品-上海）](https://jobs.opennash.com/companies/inner-mongolia-yili/jobs/01e25116618b0043e987/)

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### [伊利2027届校招-销售培训生（婴幼儿上海）](https://jobs.opennash.com/companies/inner-mongolia-yili/jobs/14114d5491a98f6a5c0c/)

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### [伊利2027届校招-销售培训生（婴幼儿直属）](https://jobs.opennash.com/companies/inner-mongolia-yili/jobs/c422c8d37ae2758ddb35/)

上海市-浦东新区

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