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Ingersoll Rand · Sydney, NSW, AU

# Sales Engineer

Sydney, NSW, AU Sales 

Listed on Ingersoll Rand’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on Ingersoll Rand’s careers site →](https://careers.irco.com/job/Sydney-SALES-ENGINEER-NSW-2164/1431837500/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ingersoll Rand](https://jobs.opennash.com/companies/ingersoll-rand/) / Sales Engineer

## Job description

### Position Title

Sales Engineer Department: Sales Location: Sydney Reports To: Branch Manager Direct Reports: N/A Written By: Date: 18/06/2025 Role Purpose: The Sales Engineer is the frontline representative of CAPS Australia, responsible for engaging with customers for the purpose of addressing enquiries, determining appropriate solutions and for sales of the companies’ complete range of products in order to generate profitable revenue.

Sales engineers focus on driving revenue growth by aligning customer needs with technical solutions, often bridging the gap between technical products and sales. This is achieved through a variety of initiatives, including understanding customer requirements, delivering technical presentations, and collaborating with the wider sales teams. Ultimately, sales engineers aim to increase sales, build strong customer relationships, and contribute to the overall success of the company.

### Job Objective

This role is accountable for generating revenue by delivering excellent customer service to clients and by contributing to the efficient operation of their respective branch. Sales Engineer are required to engage with a wide range of industrial compressed air and power generation applications and collaborate closely with the branch team to support the company’s sales and service objectives.

### Key Accountabilities

Revenue Growth Work collaboratively with the branch team to increase revenue across complete equipment sales, parts sales, wholesale, hire, and service categories. Identify and implement improvements to increase customer satisfaction and sales outcomes. Customer Enquiries & Sales Manage and respond to enquiries related to spare parts, tools, generators and air and gas compressors via telephone, email, and face to face interactions.

Prepare and manage quotations in response to customer enquiries and follow through to successful outcome. Meet or exceed assigned sales objectives for revenue, gross margins, or other key performance indicators (KPIs). Internal Support Provide responsive support to internal customers across Sales, Parts, and Service functions, including inter-branch collaboration. Customer Service Excellence Maintain and strengthen relationships with existing customers to encourage repeat business and loyalty.

Effectively use customer relationship management (CRM) systems to track leads, manage customer interactions, and analyse sales data. Take proactive steps to improve customer experience and modify practices as needed to exceed expectations. Operational & Financial Accountability Ensure all transactions and interactions are documented and comply with internal policies and procedures.

### Sales and Profitability Objectives

Achieve Sales Targets: Meet or exceed assigned sales objectives for revenue, margins or other key performance indicators (KPIs).

### Increase Revenue

Drive overall sales revenue growth, measured monthly or annually.

### Generate Leads

Identify and qualify potential customers through various channels, such as prospecting, networking, and online lead generation.

### Customer Acquisition

Successfully convert leads into new customers.

### Customer Retention

Maintainand strengthen relationships with existing customers to encourage repeat business and loyalty.

### Relationships

Internal: Branch Manager Sales Team Service Coordinators and Technicians Parts Interpreters National Sales and Product Teams Administration and Finance Teams External: Existing and prospective clients Vendors and suppliers (as required for quotes or technical support)

### Qualifications, Experience, Knowledge, Skills, and Abilities

Time Management: Efficiently managing time and workload to maximise productivity and meet deadlines.

### Results Orientation

Drive to meet or exceed sales targets and customer service goals.

### Customer Focus

Demonstrated commitment to delivering quality service and building customer relationships.

### Initiative

Proactively identify opportunities for improvement and take action to resolve issues without prompting.

### Key Result Areas (linked to performance review)

Adaptability Communicating Customer Focus Drive for Results Relationship Building Professional Associations: Licenses: ‘C’ class driver’s license Authority: As per DOA

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 7 days
- Location: Sydney, NSW, AU[Apply on Ingersoll Rand’s careers site →](https://careers.irco.com/job/Sydney-SALES-ENGINEER-NSW-2164/1431837500/)

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