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Ingersoll Rand · Coimbatore, TN, IN

# Senior Engineer - Service

Coimbatore, TN, IN Senior individual contributor Operations 

Listed on Ingersoll Rand’s official careers site. Listed as of November 1, 2026. Check that it is still open and apply there.
[Apply on Ingersoll Rand’s careers site →](https://careers.irco.com/job/Coimbatore-Senior-Engineer-Service-TN-641032/1442590000/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ingersoll Rand](https://jobs.opennash.com/companies/ingersoll-rand/) / Senior Engineer - Service

## Job description

Service Engineer Hydro Prokav Pumps India Pvt Ltd Coimbatore, Tamil Nadu

### About Us

Hydro Prokav Pumps, part of Ingersoll Rand, a leading progressive cavity pump (PCP) manufacturer and exporter headquartered in Coimbatore, India. Hydro Prokav core expertise lies in PCP solutions, the perfect choice for handling tough, viscous, abrasive, and high-consistency mediums. Equipped with state-of-the-art machinery and testing facilities, our integrated plant ensures precision manufacturing and rigorous quality control for every pump produced.

### Job Summary

The role involves providing technical service support for pumps at customer sites across South India, including Tamil Nadu, Kerala, Karnataka, Telangana, and Andhra Pradesh. The candidate will be responsible for attending customer complaints, analysing pump failures, identifying root causes, and recommending effective corrective and preventive actions.The position requires extensive customer interaction, complaint management, and regular travel to customer locations.

Strong communication skills and a customer-focused approach are essential.

### Responsibilities

Attend customer complaints and provide timely technical support. Analyse pump failures and identify root causes. Recommend and implement corrective actions to improve pump performance and reliability. Register customer complaints in the system and track them through to closure. Coordinate with internal departments and customers to ensure prompt resolution of issues. Prepare service reports and communicate findings professionally.

Provide technical guidance and maintenance recommendations to customers. Take ownership of customer issues and ensure high levels of customer satisfaction. Travel extensively across South India for service activities and customer support.

### Basic Qualification

Bachelor of Engineering (B.E.) in Mechanical Engineering or a related discipline.

### Experience & Skills

Experience in the pump industry, preferably in service, maintenance, troubleshooting, or commissioning activities. Strong knowledge of pump operation, maintenance, and failure analysis. Willingness to travel extensively across customer locations. Ability to work independently and manage multiple customer assignments.

Communication Requirements The candidate should be proficient in: English, Tamil & Hindi Knowledge of additional regional languages will be an added advantage.

### Key competencies

Professional attitude and conduct. Strong customer service orientation. Excellent communication and interpersonal skills. Ownership and accountability. Problem-solving and analytical skills. Ability to work under pressure and meet customer expectations. Teamwork and coordination skills. Sincerity, commitment, and a proactive approach to issue resolution.

### What we Offer

We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the company's success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 1, 2026
- Listed for: 7 days
- Location: Coimbatore, TN, IN[Apply on Ingersoll Rand’s careers site →](https://careers.irco.com/job/Coimbatore-Senior-Engineer-Service-TN-641032/1442590000/)

## Hiring at Ingersoll Rand
- Open jobs: 276
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 12, 2026

[All Ingersoll Rand jobs](https://jobs.opennash.com/companies/ingersoll-rand/) · [Weekly hiring report](/reports/hiring/)

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