[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Infosys jobs](https://jobs.opennash.com/companies/infosys/) · [Search jobs](/search/) Infosys # Java, SQL & Linux coordinator Guadalajara, Mexico City, Monterrey Design Last seen on Infosys’s official careers site on July 30, 2026; it may have closed since. [Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/149111BR) [OpenNash Jobs](https://jobs.opennash.com/) / [Infosys](https://jobs.opennash.com/companies/infosys/) / Java, SQL & Linux coordinator ## Job description ### Job Title Operations Support Coordinator (Java / SQL / Linux) ### Experience Minimum 3+ years of relevant experience Role Overview: We are looking for a proactive and detail-oriented Operations Support Coordinator who will be responsible for overseeing day-to-day support activities, ensuring effective communication across teams, and driving timely resolution of tickets and operational issues. The ideal candidate will have strong coordination skills, technical awareness, and the ability to manage priorities in a fast-paced support environment. ### Key Responsibilities - Coordinate and manage day-to-day operational support activities - Act as a central point of communication across multiple teams (onshore/offshore) - Perform triaging of tickets, ensuring proper categorization and timely routing - Monitor and manage escalations, ensuring critical issues are addressed promptly - Maintain visibility on all communication channels and ensure no critical updates are missed - Identify and prioritize alerts/tickets based on impact and urgency Proactively bring key issues, risks, and discussions to management attention - Track and follow up on tasks in progress, ensuring timely closure - Facilitate and manage handover meetings between offshore and US teams - Prepare and circulate Minutes of Meeting (MoM) with clear action items and ownership - Ensure adherence to support processes, SLAs, and operational standards Required Skills: Strong coordination and stakeholder management skills - Excellent communication (written and verbal) Good understanding of incident management and support processes - Ability to prioritize and manage multiple tasks simultaneously - Strong analytical and problem-solving mindset Technical Skills: Java – Working knowledge for troubleshooting and support SQL – Ability to query databases and analyze data Linux – Hands-on experience with basic commands and system monitoring Preferred Traits: High sense of ownership and accountability - Strong attention to detail and follow-through Experience in global delivery model (onshore/offshore coordination) ### Key Success Factors Effective prioritization of tickets and escalations Strong communication and coordination across teams Minimal SLA breaches and proactive issue management Clear and structured reporting (MoMs, updates, escalations) ### About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 30, 2026 - Last checked: Jul 30, 2026 - Listed for: Under a day - Location: Guadalajara, Mexico City, Monterrey[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/149111BR) ## More jobs at Infosys ### [DevOps + AWS Engineer](https://jobs.opennash.com/companies/infosys/jobs/357def66953176c8d3e0/) Guadalajara, Mexico City, Monterrey ### [DevOps Platform Engineer](https://jobs.opennash.com/companies/infosys/jobs/1855922539c41b85d9c0/) Guadalajara, Mexico City, Monterrey ### [ETL Developer and Support Engineer](https://jobs.opennash.com/companies/infosys/jobs/600ee56382960f393287/) Guadalajara, Mexico City, Monterrey ### [Golang Developer](https://jobs.opennash.com/companies/infosys/jobs/a9e30cbe81733abbe209/) Guadalajara, Mexico City, Monterrey ## Similar jobs at other companies ### [Java + SQL + Angular Developer](https://jobs.opennash.com/companies/ntt/jobs/a28d857ac2f9f11a81b7/) NTT · Toronto, ON, CA, Canada ### [Java Scala Developer_ Apache Spark & SQL](https://jobs.opennash.com/companies/citigroup/jobs/0fd7be81a14b4b5305e0/) Citigroup · Pune Maharashtra India ### [Java, Spring boot, Rest API, Rest API, Python, SQL with Postgres OR Snowflake, AWS, Jenkins - Develo](https://jobs.opennash.com/companies/ntt/jobs/3cdb508499802f9206d3/) NTT · Bangalore, KA, IN, India ### [Application & Production Support (SQL & Java,Linux)](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/65df1162372eec91b381/) Fidelity National Information (FIS) · Westend Center I, Sector II, Aundh, Pune-, Mahārāshtra, India ### [Automation Testing, Java, Selenium, BDD Framework, SQL](https://jobs.opennash.com/companies/tata-consultancy-services/jobs/4c4d87f3c6bc3b797f83/) Tata Consultancy Services · Hyderabad OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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