[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Infosys jobs](https://jobs.opennash.com/companies/infosys/) · [Search jobs](/search/) Infosys · Lima # Copilot & AI Agent Specialist Lima Last seen on Infosys’s official careers site on July 30, 2026; it may have closed since. [Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/150430BR) [OpenNash Jobs](https://jobs.opennash.com/) / [Infosys](https://jobs.opennash.com/companies/infosys/) / Copilot & AI Agent Specialist ## Job description ### Position Purpose The Copilot & AI Agent Specialist is responsible for designing, developing, deploying, and continuously improving AI-powered agents using Microsoft Copilot, Copilot Studio, Power Platform, and related technologies to support business process optimization initiatives. The role focuses on enhancing employee productivity, improving end-user support, reducing manual effort, automating repetitive activities, and providing intelligent assistance for process and system-related queries across enterprise applications. The specialist will work closely with Digital, Process Excellence, Procurement, Supply Chain, IT, and Business teams to identify opportunities for AI-driven automation and create scalable solutions that improve operational efficiency and user experience. ### Key Accountabilities AI Agent Development & Deployment - Design, develop, test, and deploy AI agents using Microsoft Copilot Studio and related Microsoft technologies. - Build conversational agents capable of answering business process and system-related questions. - Develop intelligent workflows that automate repetitive and manual activities. - Configure integrations with enterprise applications such as SAP, Ariba, ServiceNow, Microsoft 365, Power Platform, and other business systems. - Ensure AI agents provide accurate, secure, and compliant responses. ### Process Optimization - Partner with business stakeholders to identify automation opportunities. - Analyze existing business processes and recommend AI-driven improvements. - Translate business requirements into scalable Copilot and agent solutions. - Support continuous improvement initiatives by leveraging AI and automation capabilities. - Quantify benefits through efficiency gains, cost savings, and productivity improvements. ### End-User Support & Knowledge Management - Develop AI assistants that support users with Process guidance, system navigation, policy interpretation, troubleshooting common issues, transaction support. - Create and maintain knowledge repositories used by AI agents. ### Solution Governance & Performance - Define AI governance, standards, and best practices. - Monitor agent performance and adoption metrics. - Analyze user interactions and identify opportunities for enhancement. - Ensure compliance with data privacy, security, and responsible AI requirements. - Establish testing and quality assurance procedures for AI solutions. ### Stakeholder Engagement - Collaborate with process owners, subject matter experts, IT teams, and business stakeholders, facilitate workshops to identify AI use cases, provide training and change management support to increase adoption of AI solutions, act as an internal advisor on Copilot and AI capabilities. ### Technical Skills Essential - Microsoft Copilot Studio - Microsoft Power Platform - Power Automate - Power Apps - Microsoft 365 Copilot - Azure AI Services - Prompt engineering - Conversational AI design - Business process mapping - Knowledge management - API integration concepts - Data analytics and reporting ### About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 30, 2026 - Last checked: Jul 30, 2026 - Listed for: Under a day - Location: Lima[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/150430BR) ## More jobs at Infosys ### [QA](https://jobs.opennash.com/companies/infosys/jobs/2a15f8fdaea972149cf6/) Lima ### [SAP FI](https://jobs.opennash.com/companies/infosys/jobs/f08a832328c25e2b8d8d/) Lima ### [Agentic Developer](https://jobs.opennash.com/companies/infosys/jobs/3a894ff8a63aad46916d/) Lima ### [GCP Data Engineer](https://jobs.opennash.com/companies/infosys/jobs/276801b262754d4c6a3b/) Lima ### [Tech Product Owner](https://jobs.opennash.com/companies/infosys/jobs/52f887941479334c6a02/) Lima ## Similar jobs at other companies ### [AI Business Solutions Workforce Specialist (M365, Copilot & AI Agent solution, 大手エンタープライズ企業担当）](https://jobs.opennash.com/companies/microsoft/jobs/3a98eb295500366910c2/) Microsoft · Japan, Tokyo-to, Tokyo ### [Copilot & Agent Solution Architect](https://jobs.opennash.com/companies/microsoft/jobs/36c1c147f332c371fb3c/) Microsoft · Australia, New South Wales, Sydney, Victoria, Melbourne, Queensland, Brisbane ### [Microsoft Copilot Lead](https://jobs.opennash.com/companies/arrow-electronics/jobs/750ed5bde05e22a907a1/) Arrow Electronics · Belgium - Remote, REMOTE Belgium, Belgium ### [(Senior) Technical Consultant Power Platform & Copilot Studio (m/w/d)](https://jobs.opennash.com/companies/ntt/jobs/f1966f9816412763656a/) NTT · Bad Homburg, Germany ### [ima copilot-后台开发工程师](https://jobs.opennash.com/companies/tencent-holdings/jobs/72375f98a8c1765c145a/) Tencent Holdings · Shenzhen OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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