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Infosys

# Jira and Confluence Administrator and Support Specialist

Guadalajara, Mexico City, Monterrey Administrative 

Last seen on Infosys’s official careers site on July 30, 2026; it may have closed since.
[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/147951BR)

[OpenNash Jobs](https://jobs.opennash.com/) / [Infosys](https://jobs.opennash.com/companies/infosys/) / Jira and Confluence Administrator and Support Specialist

## Job description
- JOB DESCRIPTION - SKILL SETS & EXP LEVELS

### MANDATORY TECHNOLOGIES
- Jira experience as administrator and support specialist
- Confluence experience as administrator and support specialist

### MAIN EXPERIENCE

REQUIRED:
- Expertise in configuring projects and spaces within Jira and Confluence.
- In-depth knowledge of Adaptavist ScriptRunner.
- Proficiency in coding with Groovy or Java.
- Strong problem-solving skills and the ability to provide effective technical support.
- Experience in application testing and quality assurance.
- Excellent communication skills for user support.
- Capability to train users in the effective use of Jira and Confluence.

### MANDATORY SKILLS / REQUIREMENTS
- Utilize Adaptavist ScriptRunner for automation, including enhancing workflows, writing scheduled jobs, and configuring listeners.
- Manage Jira workflow properties, conditions, validators, and post-functions.
- Perform testing on plugins and environments following upgrades.
- Provide basic user support and troubleshoot technical issues.
- Ensure the security, reliability, and performance of applications.
- Create and maintain technical documentation and user guides.
- Oversee project archiving in compliance with company policies and procedures.

### DESIRED SKILLS, TECHNOLOGIES AND EXPERIENCE
- Financial Services domain knowledge
- REMARKS SECTION

### PROJECT ACTIVITIES AND RESPONSIBILITIES
- We are seeking a killed Jira and Confluence Support Specialist to manage, maintain, and enhance our Atlassian suite of tools. This includes Jira, Confluence, and associated plugins.
- The ideal candidate has experience with ScriptRunner scripting using Groovy and experience with workflow automation and customization in Jira.

### About Us

Infosys is a global leader in next-generation digital services and consulting.

We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 30, 2026
- Last checked: Jul 30, 2026
- Listed for: Under a day
- Location: Guadalajara, Mexico City, Monterrey[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/147951BR)

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