[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Infosys jobs](https://jobs.opennash.com/companies/infosys/) · [Search jobs](/search/) Infosys # Technical Business Analyst Guadalajara, Mexico City, Monterrey Operations Last seen on Infosys’s official careers site on July 30, 2026; it may have closed since. [Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/149988BR) [OpenNash Jobs](https://jobs.opennash.com/) / [Infosys](https://jobs.opennash.com/companies/infosys/) / Technical Business Analyst ## Job description Category Aligned Responsibilities In-Depth Business Analysis Analyze telecom operations, troubleshooting workflows, and support processes to identify optimization opportunities. Translate business requirements into detailed workflow logic, decision points, and system behavior aligned with industry best practices. Solution Evaluation and Benchmarking Evaluate workflow effectiveness using field feedback and operational insights; benchmark existing processes to identify improvements such as call deflection, automation, and enhanced customer experience. Technical Documentation and Articulation Develop and maintain comprehensive documentation including workflow designs, configuration details, methods & procedures (M&Ps), decision logic, and process flows to ensure clarity, consistency, and standardization. Product Research and Analysis Research and assess new tools, troubleshooting approaches, and workflow capabilities to support digital care and telecom operations, incorporating innovative methods and technologies into workflow design. Implementation Support and Maintenance Collaborate with developers, product owners, and UX teams to implement workflows; support testing, validation, and deployment. Continuously update workflows based on stakeholder feedback and operational changes to ensure stability and performance post-implementation. ### Job Level 5A (Should be good fit for “Sr. Consultant” Role) Rate: $70. This project is Fixed price to client Start date: 13-Jul-2026 End date: 31-Dec-2026 (As per current contract/sow end date with client, but contract is expected to extend in 2027) ### About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 30, 2026 - Last checked: Jul 30, 2026 - Listed for: Under a day - Location: Guadalajara, Mexico City, Monterrey[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/149988BR) ## More jobs at Infosys ### [ServiceNow Lead Integrations Engineer](https://jobs.opennash.com/companies/infosys/jobs/59b069493df19136bf79/) Guadalajara, Mexico City, Monterrey ### [DevOps + AWS Engineer](https://jobs.opennash.com/companies/infosys/jobs/357def66953176c8d3e0/) Guadalajara, Mexico City, Monterrey ### [DevOps Platform Engineer](https://jobs.opennash.com/companies/infosys/jobs/1855922539c41b85d9c0/) Guadalajara, Mexico City, Monterrey ### [ETL Developer and Support Engineer](https://jobs.opennash.com/companies/infosys/jobs/600ee56382960f393287/) Guadalajara, Mexico City, Monterrey ### [Golang Developer](https://jobs.opennash.com/companies/infosys/jobs/a9e30cbe81733abbe209/) Guadalajara, Mexico City, Monterrey ## Similar jobs at other companies ### [Technical Business Analyst](https://jobs.opennash.com/companies/ntt/jobs/6e129da23e9fa3cfc26e/) NTT · Bangalore, KA, IN, India ### [Technical Business Analyst (m/f/d)](https://jobs.opennash.com/companies/allianz/jobs/815e6ffcb85ef3bce7cd/) Allianz · BARCELONA, Spain ### [Technical Business Analyst - MES & Digital Solutions](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/f353f9e05e858181869e/) Thermo Fisher Scientific · Birmingham, United Kingdom ### [Technical Business Analyst](https://jobs.opennash.com/companies/hitachi/jobs/cd0bf8a0b9623da4e47f/) Hitachi · Ho Chi Minh City, Ho Chi Minh, Vietnam OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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