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Infosys · Anywhere in the US and/or Remote

# Services Head-Client Operations

Anywhere in the US and/or Remote Remote Operations 

Last seen on Infosys’s official careers site on July 30, 2026; it may have closed since.
[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/151238BR)

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## Job description

### Job Description

The Onsite Transformation Lead will serve as the primary representative in US for P2R transformation. The role leads end ‑ to ‑ end project execution, domain ‑ driven process improvements, stakeholder management, and ensures successful service rollout under the P2R operating model.

### Job Responsibilities

Drive project management for US rollout includes planning, RAID management, governance meetings and daily execution.

### Lead domain ‑ focused initiatives

buy ‑ channel optimization, Guided Buying adoption, PO accuracy improvements, catalog & contract governance. Serve as the primary onsite liaison with stakeholders across IP, Finance/AP, IT and operations. Coordinate cross ‑ functional alignment across P2R, S2C, Policy and TSM workstreams.

### Support change management efforts

training, communication, leadership alignment and end ‑ user readiness. Ensure process, data, policy and RACI alignment with global P2R standards. Drive Day ‑ 1 readiness, hypercare mobilization and stage ‑ gate compliance.

### Basic Qualifications

Bachelor’s Degree in any career stream At least 14 years of experience as it pertains to the job description If a master's degree has been completed, then a minimum of 12 years’ experience related to the job description is required Preferred Qualifications: 15+ years’ experience in Procurement Transformation, P2P/P2R or S2C operations. Strong program and project management expertise (PMP/Prince2 preferred). Deep knowledge of SAP Ariba Guided Buying and procurement operating models.

Proven experience leading multi ‑ tower procurement transitions. Strong communication, stakeholder management and executive ‑ level presence. Ability to work onsite, independently and drive outcomes across global teams.

### Who We Are

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026. The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years.

The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 30, 2026
- Last checked: Jul 30, 2026
- Listed for: Under a day
- Location: Anywhere in the US and/or Remote
- Work arrangement: Remote[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/151238BR)

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