[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Infosys jobs](https://jobs.opennash.com/companies/infosys/) · [Search jobs](/search/) Infosys · Stockholm # Lead Application Support Engineer|.Net| Stockholm, Sweden Stockholm Manager or lead Operations Last seen on Infosys’s official careers site on July 30, 2026; it may have closed since. [Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/146757BR) [OpenNash Jobs](https://jobs.opennash.com/) / [Infosys](https://jobs.opennash.com/companies/infosys/) / Lead Application Support Engineer|.Net| Stockholm, Sweden ## Job description ### Role - Lead Application Support Engineer Technology –.NET based apps, L2/L3 support, ITIL processes and ITSM tools (ServiceNow or equivalent), Handling 24x7 operations, critical incidents, Monitoring & observability tools (APM, logs, alerts) Location - Stockholm, Sweden Business Unit – ENGNE Compensation - Competitive (including bonus) ### Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role In the role of Lead Application Support Engineer, you will be responsible for proactive identification of issues in production environment leveraging observability tools with the aim of reducing MTTD and MTTR. In the process, you will also be collaborating and working closely with business, product and engineering teams, across geographies. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. ### Responsibilities Interfacing with technical and business stakeholders – internal and external (Managers / Application owners, Support Analysts, Infrastructure Team, Developers and technology specialists) Managing and maintaining production environment Change management and application deployments Restore a normal service operation as quickly as possible and minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained. Coordinate all activities required to lead incident triage in compliance with SLAs and OLAs. Facilitate the outage calls and ensure that all the required resources are engaged to work a Major Incident. Preparing internal reports on Major incidents and leading their review with Executive Management. SLA & KPI reporting Onsite - Offshore coordination Flexibility to work in shifts/on call support environment Required Strong experience in application support and maintenance (tier 2 and tier 3) Incident management & problem management Change management and production deployments Batch job management & production Dashboarding, automation and simplification Application transition and steady state support SLA & KPI management SOX Compliance activities Preferred Experience in telecommunication domain. ### Technical expertise .NET based apps, L2/L3 support, ITIL processes and ITSM tools (ServiceNow or equivalent), Handling 24x7 operations, critical incidents, Monitoring & observability tools (APM, logs, alerts) Personal Besides the professional qualifications, we respect and place equal importance to the candidate’s personality which facilitates success in customer environments. Few traits we look for are: High analytical skills A high degree of initiative, flexibility and adaptability High customer orientation Quality awareness Good verbal and written communication skills About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys can help your enterprise navigate your next. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 30, 2026 - Last checked: Jul 30, 2026 - Listed for: Under a day - Location: Stockholm[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/146757BR) ## More jobs at Infosys ### [Senior Support Engineer| OpenText NNMi | Stockholm, Sweden](https://jobs.opennash.com/companies/infosys/jobs/eef90882ad659896729d/) Stockholm ### [Lead Production Support Engineer | Python & Java | Stockholm](https://jobs.opennash.com/companies/infosys/jobs/7ff73154e352929234c6/) Stockholm ### [SAP FICO S/4HANA Consultant - Sweden](https://jobs.opennash.com/companies/infosys/jobs/e7cd4210cb6bdcf854ee/) Stockholm ### [SAP S4 Hana APO/IBP Consultant - Sweden](https://jobs.opennash.com/companies/infosys/jobs/d4b3207884fa4bc5c2d1/) Stockholm ## Similar jobs at other companies ### [Application Support Engineer](https://jobs.opennash.com/companies/accenture/jobs/66a0c4cae870cea2c318/) Accenture ### [Senior Application Support Engineer](https://jobs.opennash.com/companies/jpmorganchase/jobs/c3a25820c749a7ed2a42/) JPMorganChase · Metro Manila, National Capital Region, Philippines ### [Advanced Application Support Engineer – Polarion Product (Remote)](https://jobs.opennash.com/companies/siemens/jobs/d916120f8779bc8d0044/) Siemens ### [Technical Support & Application Engineer - Emergency Lighting (Middle East)](https://jobs.opennash.com/companies/eaton/jobs/caeec4c86fbecba43bcd/) Eaton · Dubai, ARE OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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