[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Infosys jobs](https://jobs.opennash.com/companies/infosys/) · [Search jobs](/search/) Infosys # ITOM Developer - CMDB and Discovery Guadalajara, Mexico City, Monterrey Software Engineering Last seen on Infosys’s official careers site on July 30, 2026; it may have closed since. [Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/148348BR) [OpenNash Jobs](https://jobs.opennash.com/) / [Infosys](https://jobs.opennash.com/companies/infosys/) / ITOM Developer - CMDB and Discovery ## Job description ### Job Title ServiceNow ITOM – CMDB and Discovery Developer Experience level: 5+ years of strong experience and proven specialization in ServiceNow ITOM implementation Strong Hands on – CMDB and Discovery - Major Strong knowledge of ITIL processes and best practices Preferred Certifications: ServiceNow CSA, ITOM – Discovery, Data Foundations CMDB & CSDM ### Job Description Design and implement ServiceNow ITOM Discovery and CMDB solutions to meet client requirements. Configure and manage Discovery (MID Servers, schedules, credential management, patterns) and ensure reliable CI population. Establish and maintain CMDB governance and data quality, including CI class modeling, relationships, lifecycle, and data standards. Configure Identification and Reconciliation (IRE), including identification rules and reconciliation behavior across data sources. Should have implemented CMDB Workspace, CMDB Health Dashboards, CI Class Manager, Data Manager, CSDM Awareness and related tools to monitor and improve CMDB quality. Implement data loads and migrations using Import Sets, Transform Maps, Data Sources, and Data Manager. Build/maintain integrations using REST/SOAP APIs (inbound and outbound) to support CI data ingestion and synchronization. Perform troubleshooting and root-cause analysis for Discovery/CMDB issues (E.g., MID Server connectivity, ECC queue, pattern failures, duplicates). ### Support testing activities unit testing, regression testing, UAT support, and production deployment. Collaborate with cross-functional teams (network/security/app owners) to enable discovery and integration. H ands on experience in building integrations using REST / SOAP API, OKTA / SSO Design and implement ITOM processes and workflows to meet client requirements. Client-side and server-side JavaScript scripting (Client Scripts, Script Includes, Business Rules) Provide training and support to end-users and stakeholders. Soft skills Excellent Analytical and troubleshooting skill. Excellent in Verbal, written communication. Creative thinking in implementing Service improvements (automation, incident reduction, etc.). Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands. Practical experience with agile methodologies/tools Cross functional Knowledge on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information. ### About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 30, 2026 - Last checked: Jul 30, 2026 - Listed for: Under a day - Location: Guadalajara, Mexico City, Monterrey[Apply on Infosys’s careers site →](https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/148348BR) ## More jobs at Infosys ### [DevOps + AWS Engineer](https://jobs.opennash.com/companies/infosys/jobs/357def66953176c8d3e0/) Guadalajara, Mexico City, Monterrey ### [DevOps Platform Engineer](https://jobs.opennash.com/companies/infosys/jobs/1855922539c41b85d9c0/) Guadalajara, Mexico City, Monterrey ### [ETL Developer and Support Engineer](https://jobs.opennash.com/companies/infosys/jobs/600ee56382960f393287/) Guadalajara, Mexico City, Monterrey ### [Golang Developer](https://jobs.opennash.com/companies/infosys/jobs/a9e30cbe81733abbe209/) Guadalajara, Mexico City, Monterrey ## Similar jobs at other companies ### [Servicenow ITOM Developer](https://jobs.opennash.com/companies/tata-consultancy-services/jobs/ac6f041b8fde7df05794/) Tata Consultancy Services · Bengaluru ### [Consultante / Consultant ServiceNow_CSDM_CMDB_ITOM](https://jobs.opennash.com/companies/capgemini/jobs/cbb8b66d32a41efeb017/) Capgemini · Issy-les-Moulineaux ### [ServiceNow - ITOM, CMDB](https://jobs.opennash.com/companies/tata-consultancy-services/jobs/01a5deb8c61b374b4de9/) Tata Consultancy Services · Bengaluru ### [Engineer ServiceNow ITOM/ITAM/SACM-CMDB](https://jobs.opennash.com/companies/corning/jobs/67a864368ca94ff8705e/) Corning · Obispado, NLE, MX ### [IT Operations Manager (ITOM)](https://jobs.opennash.com/companies/microsoft/jobs/9704a4bf11c00f796232/) Microsoft · United Kingdom, Newport OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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