[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Infineon Technologies jobs](https://jobs.opennash.com/companies/infineon-technologies/) · [Search jobs](/search/)

Infineon Technologies · Malacca, MY

# Staff Specialist Customer Quality Services/Complaint Management

Malacca, MY Full-time Senior individual contributor Manufacturing & Production 

Listed on Infineon Technologies’s official careers site. Posted March 17, 2026. Check that it is still open and apply there.
[Apply on Infineon Technologies’s careers site →](https://jobs.infineon.com/careers/job/563808969889172)

[OpenNash Jobs](https://jobs.opennash.com/) / [Infineon Technologies](https://jobs.opennash.com/companies/infineon-technologies/) / Staff Specialist Customer Quality Services/Complaint Management

## Job description

As a Staff Specialist/Analyst in Customer Quality Engineering, you will be joining a collaborative team dedicated to upholding our high standards for innovative electronic solutions. In this fast-paced and dynamic environment, you will play a vital role in ensuring exceptional product reliability and customer satisfaction. Your Role Key responsibilities in your new role
- Coordinate and support quality tasks related to New Product Introduction and customer inquiries
- Participate in customer audits and support preparation to ensure compliance with industry standards
- Build and maintain customer relationships through proactive and clear communication
- Manage Failure Analysis requests, interpret reports, and relay findings to customers
- Act as the main interface for customer complaints, providing timely analysis and support
- Collaborate with internal teams to address technical issues and drive continuous improvement
- Willingness to travel up to 25% of the time to support customer and business needs Your Profile Qualifications and skills to help you succeed
- Degree in Engineering or related field and understanding of electronic devices (mandatory)
- Knowledge of semiconductor devices, package technologies, and device reliability (mandatory) with Failure analysis and field applications experienced highly desired
- Experience with stress testing and structured problem-solving methods, such as 8D is preferred
- Familiarity with manufacturing engineering concepts, including process control, FMEA, and OCAP is preferred
- Understanding of quality management systems and industry standards, such as ISO 9001, IATF/VDA, and QMS is preferred
- Strong communication skills with experience presenting technical information and supporting customers (mandatory)
- Ability to work effectively under pressure and manage multiple priorities in a dynamic environment (mandatory)
- Ability to communicate in mandarin to support the team based in China/Taiwan #WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best Infineon for everyone.

This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

## At a glance
- Posted by the employer: Mar 17, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 217 days
- Location: Malacca, MY
- Employment type: Full-time[Apply on Infineon Technologies’s careers site →](https://jobs.infineon.com/careers/job/563808969889172)

## More jobs at Infineon Technologies

### [Engineer Unit Process Engineering](https://jobs.opennash.com/companies/infineon-technologies/jobs/50c419aa6984a4965d06/)

Malacca, MY

### [Internship- AI & Quality Digitalization](https://jobs.opennash.com/companies/infineon-technologies/jobs/fe67c22d84d2fab71d20/)

Malacca, MY

### [Principal Engineer Unit Process Development Pre Assembly](https://jobs.opennash.com/companies/infineon-technologies/jobs/c9aa0bf3fb2d84aa7846/)

Malacca, MY

### [Senior Staff Engineer Customer Quality Engineering](https://jobs.opennash.com/companies/infineon-technologies/jobs/5009ca51f9a5c5100f99/)

Malacca, MY

### [Analyst Export Control & Anti-Counterfeit](https://jobs.opennash.com/companies/infineon-technologies/jobs/ca52607631482586a000/)

Malacca, MY

## Similar jobs at other companies

### [Quality Manager Mobility Customer Services](https://jobs.opennash.com/companies/siemens/jobs/0a3a0e75a3eeaa7958e1/)

Siemens 

### [Senior Staff Quality Assurance Engineer](https://jobs.opennash.com/companies/sandisk/jobs/a64f1ba378f5df782e6a/)

Sandisk 

### [Quality Standards & Digital Lead - Quality Customer Services & Cross Programmes](https://jobs.opennash.com/companies/airbus/jobs/f5f96ef956cc6f4deb58/)

AIRBUS · Lisbon +1 more

### [Sr. Staff Supplier Quality Specialist](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/cb0ea5bba2f1aa12ed80/)

Thermo Fisher Scientific · Brno, Czechia

### [Staff Engineer, Electrical Devices, Supplier Quality Engineering](https://jobs.opennash.com/companies/sandisk/jobs/49d1dcd7669b725ed08c/)

Sandisk 

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)