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Illinois Tool Works · Sidcup, London, United Kingdom

# Division IT Manager

Sidcup, London, United Kingdom Full-time Manager or lead IT & Infrastructure 

Listed on Illinois Tool Works’s official careers site. Posted September 2, 2026. Check that it is still open and apply there.
[Apply on Illinois Tool Works’s careers site →](https://careers.itw.com/us/en/job/ITWITWUSJR8675EXTERNALENUS/Division-IT-Manager)

[OpenNash Jobs](https://jobs.opennash.com/) / [Illinois Tool Works](https://jobs.opennash.com/companies/illinois-tool-works/) / Division IT Manager

## Job description

### Position Overview

The Division IT Manager is responsible for leading the end-to-end IT transformation and operations across a globally distributed, multi-site organization, ensuring IT is a scalable enabler of growth, efficiency, and decision-making. The role operates within a complex delivery model, managing a combination of: Global IT leaders (Infrastructure/Cyber and Data/Applications) Regional IT resources (Europe, China) Multiple MSPs across regions Success requires the ability to lead through influence, structure, and governance—not direct execution alone.

The IT Manager must transform a fragmented IT landscape into a standardized, data-driven and secure environment, aligned with: Current Divisional IT roadmap ERP standardization (Acumatica) Data platform evolution Cyber and infrastructure modernization Organizational Scope & Team Leadership The Division IT Manager leads a hybrid global IT team, including:
- Direct / Functional Leadership 1 Global Infrastructure, IT Operations & Cyber Security Manager 1 Global Data Analyst (evolving into Data & Business Applications Lead) Regional IT Resources 2 IT resources in Slovenia (applications, ERP support, operations) 1 IT Specialist in China External Delivery
- Model with multiple MSPs and contractors across: North America, UK, Italy, Bulgaria, New Zealand and Slovenia Leadership Expectations The Division IT Manager must: Define clear roles, responsibilities, and accountability model across all resources Eliminate overlap and inefficiencies currently visible across IT activities
- Establish a scalable “hub-and-spoke”

### IT operating model Drive alignment between

Internal IT, Segment IT, MSP partners Ensure: global consistency, local responsiveness where needed, cost-efficient delivery in line with ITW principles.

### Core Responsibilities
- IT Strategy, Governance & Operating Model
- Own the division IT strategy and ITW Front-to-Back execution roadmap
- Establish a clear IT operating model across global and regional teams
- Define governance across: data, ERP, Cyber, Infrastructure
- Implement structured reporting and performance tracking across all IT layers
- Ensure strict adherence to 80/20 prioritization discipline
- ERP Modernization Leadership (Global Accountability)
- Lead the global Acumatica rollout across all sites Govern ERP standardization, eliminating: legacy systems, site-specific deviations Ensure ERP becomes: Single source of truth for core business processes Foundation for data and analytics
- Supervise execution through: Data/App Lead Regional IT resources
- Data & Business Applications Leadership ( Critical Capability) Elevate the Data Analyst role (part of the IT team) into a Data & Applications capability leader, providing direction, prioritization, and technical guidance
- Define and enforce: Data governance and ownership model Enterprise data architecture principles Standardized KPI and reporting framework
- Lead the design and evolution of the divisional data platform, ensuring: Integration of data across ERP (Acumatica), supply chain, and shop floor systems Elimination of siloed and spreadsheet-based reporting Creation of a single, reliable data foundation for decision making
- Drive adoption and standardization of key technologies: Power BI as the standard for data visualization and business reporting Modern data platforms (i.e.
- Microsoft Fabric, Snowflake or equivalent) for: Data ingestion Transformation Storage and analytics APIs and integration frameworks to enable scalable and maintainable system connectivity Python (or equivalent) for: Data engineering Automation Advanced analytics use cases
- Ensure the Data function delivers practical, business-relevant use cases, including: Forecasting improvement (ML-driven where appropriate) Supply chain and operational visibility Financial and operational KPI standardization
- Act as functional leader of Data expertise, with the expectation to: Guide, coach, and grow a Data expert within the team Maintain sufficient technical understanding to challenge design decisions
- Ensure solutions remain simple, scalable, and aligned to business needs (ITW 80/20 mindset)
- Infrastructure, Cyber & MSP Orchestration
- Lead through the Global Infra & Cyber Manager, ensuring: Consistent cyber posture across all sites Centralized vulnerability management Standardized infrastructure Address FTB risks: Cyber gaps across multiple sites Aging infrastructure Inconsistent MSP capabilities Drive: Azure migration AD consolidation Network standardization Rationalize MSP landscape: Define clear SLAs
- Remove underperforming vendors Standardize service delivery
- Global Delivery & Execution Model Establish clear accountability across distributed teams.

### Implementing

standard project governance and consistent delivery framework Ensure execution discipline across: internal team and external providers Balance: centralization (standards, platforms) and local flexibility (business needs)
- IT Operations (Right-Sized & Optimized)

### Ensure stable operations across

infrastructure, applications, end-user support Transition non-value-added work to: MSPs and automation Focus internal resources on growth and transformation priorities (AA)

### Financial & Vendor Management Own
- IT budget, investment prioritization, vendor strategy Ensure alignment with: low-cost mindset and value-driven investments

### Required Experience & Skills

Leadership & Organizational Complexity Experience leading distributed, global IT teams Proven ability to manage: Hybrid teams (internal
- MSP) Multi-layered accountability structures
- Strong governance, prioritization, and decision-making skills ERP & Applications Strong ERP modernization experience Acumatica experience strongly preferred Experience rationalizing multi-ERP environments

### Data & Analytics
- Strong experience building and scaling: Data architectures and data platforms End-to-end data pipelines (ingestion > transformation > visualization)

Hands-on understanding (not necessarily deep execution) of: Power BI (data modeling, semantic layers, KPI standardization)

### Modern data platforms

Microsoft Fabric (preferred) or Snowflake / equivalent cloud data platforms Data integration patterns, including: APIs ETL / ELT processes Programming and data manipulation (Python, SQL)
- Proven ability to: Transition organizations from fragmented reporting to standardized data-driven decision making
- Drive business adoption of data, not just technical implementation Experience leading or managing data specialists or analytics teams, including: Setting priorities Providing architectural direction Ensuring alignment with business outcomes Cyber & Infrastructure Experience managing cyber risk across multiple sites and vendors
- Strong understanding of: Cloud transformation Security frameworks Infrastructure standardization Execution & Transformation - proven track record of: Delivering transformation in complex environments Driving standardization and simplification
- Strong change management capability Success Profile The ideal candidate: Is a true orchestrator, not a hands-on technician Has experience in global, multi-site manufacturing environments Can manage complex delivery models (internal
- MSP + regional IT)
- Drives simplification, accountability, and measurable outcomes Is equally strong in ERP, Governance, and Data leadership (with sufficient technical depth to guide data architecture and engineering teams, without acting as a pure developer) Key Outcomes Within 12–18 months, the Division IT Manager will: Establish a clear and scalable IT operating model Stabilize and progress Acumatica global rollout
- Deliver data visibility improvements across all key functions
- Improve cybersecurity coverage across all sites Rationalize and optimize: MSP landscape Infrastructure footprint
- Build a high-performing IT leadership layer (Infra
- Data/Apps) Compensation Information: UK 90-110k

## At a glance
- Posted by the employer: Sep 2, 2026
- First seen by OpenNash: Jul 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 99 days
- Location: Sidcup, London, United Kingdom
- Employment type: Full-time[Apply on Illinois Tool Works’s careers site →](https://careers.itw.com/us/en/job/ITWITWUSJR8675EXTERNALENUS/Division-IT-Manager)

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