[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All IBM jobs](https://jobs.opennash.com/companies/ibm/) · [Search jobs](/search/) IBM · Singapore, SGP # Business Strategy Consultant - Customer & Commerce Transformation, Center of Competence (CoC) Singapore, SGP Consulting Listed on IBM’s official careers site. Posted June 12, 2026. Check that it is still open and apply there. [Apply on IBM’s careers site →](https://ibm.dejobs.org/jobs/38E269BB222E4F5999E6533AA3246DB3/) [OpenNash Jobs](https://jobs.opennash.com/) / [IBM](https://jobs.opennash.com/companies/ibm/) / Business Strategy Consultant - Customer & Commerce Transformation, Center of Competence (CoC) ## Job description ### Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. ### Your role and responsibilities As a Business Transformation Consultant for Sales & Commerce, you will lead strategic initiatives that redefine how organizations engage customers, drive revenue, and optimize commercial operations in the digital age. You will partner with business and technology leaders to design and implement transformative strategies that align sales, marketing, and commerce functions with evolving customer expectations, emerging technologies, and competitive market dynamics. Your primary responsibilities will include: ### Drive Transformation Initiatives - Lead strategic initiatives that drive business growth, improve customer engagement, and optimize commercial operations, leveraging expertise in digital commerce, business acumen, and change management. ### Conduct Maturity Assessments - Assess current-state processes, identify growth opportunities, and architect future-state operating models that integrate digital sales channels, omnichannel commerce, and customer-centric engagement strategies. ### Define Transformation Roadmaps - Develop and implement transformation roadmaps that enable the adoption of modern platforms, such as CRM, CPQ, eCommerce, OMS, and customer data platforms (CDPs). ### Facilitate Cross-Functional Alignment - Collaborate with stakeholders to facilitate cross-functional alignment, stakeholder engagement, and agile delivery of transformation initiatives. ### Enable Solution Adoption - Enable the adoption of transformative strategies and solutions, ensuring successful integration and ROI realization. Required technical and professional expertise ### Digital Commerce Expertise - Experience with designing and implementing digital commerce strategies that drive business growth and improve customer engagement, including expertise in emerging technologies and competitive market dynamics. ### Business Transformation Leadership - Experience in leading strategic initiatives that transform sales, marketing, and commerce functions, leveraging business acumen and change management capabilities to drive revenue growth and optimize commercial operations. ### Modern Platform Implementation - Experience with implementing modern platforms such as CRM, CPQ, eCommerce, OMS, and customer data platforms (CDPs) to enable transformative strategies and solutions. ### Cross-Functional Collaboration - Experience with facilitating cross-functional alignment, stakeholder engagement, and agile delivery of transformation initiatives, ensuring successful integration and ROI realization. ### Change Management - Experience with assessing current-state processes, identifying growth opportunities, and architecting future-state operating models that integrate digital sales channels, omnichannel commerce, and customer-centric engagement strategies. Preferred technical and professional experience ### Digital Commerce Strategy Development - Deep expertise in designing and implementing digital commerce strategies that drive business growth and improve customer engagement, including knowledge of emerging technologies and competitive market dynamics. ### Business Transformation Methodologies - Experience with business transformation methodologies and tools, such as business process re-engineering and organizational design, to drive revenue growth and optimize commercial operations. ### Modern Platform Integration - Experience with integrating modern platforms such as CRM, CPQ, eCommerce, OMS, and customer data platforms (CDPs) to enable transformative strategies and solutions. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. ## At a glance - Posted by the employer: Jun 12, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 129 days - Location: Singapore, SGP[Apply on IBM’s careers site →](https://ibm.dejobs.org/jobs/38E269BB222E4F5999E6533AA3246DB3/) ## More jobs at IBM ### [Associate Application Consultant-Experience FullStack](https://jobs.opennash.com/companies/ibm/jobs/ad0ec04bdc579ecc7cb7/) Singapore, SGP ### [Business Change & Adoption Consultant (Senior Consultant)](https://jobs.opennash.com/companies/ibm/jobs/54642f85b3fe7fa95837/) Singapore, SGP ### [Package Consultant-SAP HANA SCM EWM](https://jobs.opennash.com/companies/ibm/jobs/47e696bd9f677e0f2267/) Singapore, SGP ### [SAP HANA SCM MM Consultant](https://jobs.opennash.com/companies/ibm/jobs/80aff907ca1ecb405a2b/) Singapore, SGP ### [Account Executive](https://jobs.opennash.com/companies/ibm/jobs/f5ba8d35132c7edfa5a4/) Singapore, SGP ## Similar jobs at other companies ### [戦略コンサルタント・ビジネスコンサルタント/ Strategy & Business Consultant - Senior Consultant to Director](https://jobs.opennash.com/companies/capgemini/jobs/22a5f302e403f0fd0777/) Capgemini · Tokyo ### [Strategy Consultant](https://jobs.opennash.com/companies/ntt/jobs/229bcb2d82d9ffe238e0/) NTT · Ciudad de Mexico, Mexico ### [Strategy & Growth Consultant](https://jobs.opennash.com/companies/accenture/jobs/d43abbe1af876247e0b6/) Accenture ### [Operations Strategy Consultant](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/62dd51e68af03f3ae2ef/) Thermo Fisher Scientific · Zhejiang, China ### [AI Strategy Analyst - Junior Consultant](https://jobs.opennash.com/companies/accenture/jobs/1236f1001093f8c213a4/) Accenture OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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