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IBM · Gurgaon, IND

# Process Associate Order Management - Health Care (Voice)

Gurgaon, IND Executive & Management 

Listed on IBM’s official careers site. Posted June 19, 2026. Check that it is still open and apply there.
[Apply on IBM’s careers site →](https://ibm.dejobs.org/jobs/6FA848B419F24F229514465BDECC2D0E/)

[OpenNash Jobs](https://jobs.opennash.com/) / [IBM](https://jobs.opennash.com/companies/ibm/) / Process Associate Order Management - Health Care (Voice)

## Job description

### Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.

Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients.

Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

### Your role and responsibilities

As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.

Your primary responsibilities include:
- Coordinate activities associated with Order management
- Recognize potential threats and suggest suitable actions
- Adhere to SLAs and timelines Required technical and professional expertise
- Graduate with 0-1 year of experience in a Healthcare domain
- Ability to handle queries through calls and email follow-ups
- Readiness to work in shifts as needed for the job
- Strong communication abilities with fluency
- Ability to work under pressure Preferred technical and professional experience
- Proficient in MS Office applications
- Self-directed and ambitious achiever
- Meeting targets effectively
- Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

## At a glance
- Posted by the employer: Jun 19, 2026
- First seen by OpenNash: Aug 21, 2026
- Last checked: Oct 19, 2026
- Listed for: 122 days
- Location: Gurgaon, IND[Apply on IBM’s careers site →](https://ibm.dejobs.org/jobs/6FA848B419F24F229514465BDECC2D0E/)

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