[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All IBM jobs](https://jobs.opennash.com/companies/ibm/) · [Search jobs](/search/) IBM · London, GBR # ServiceNow Technical Consultant London, GBR Consulting Listed on IBM’s official careers site. Posted September 25, 2026. Check that it is still open and apply there. [Apply on IBM’s careers site →](https://ibm.dejobs.org/jobs/668FD48F0D7D4E7980908F6E45B70E2F/) [OpenNash Jobs](https://jobs.opennash.com/) / [IBM](https://jobs.opennash.com/companies/ibm/) / ServiceNow Technical Consultant ## Job description ### Introduction At IBM Consulting UK FutureNow, you’ll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You’ll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact. From day one, you’ll work on meaningful, high profile programmes that stretch your skills and accelerate your growth. We invest heavily in you—supporting continuous learning, in demand skills development, and long term career progression. You’ll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique. ### We offer - Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme - More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice. ### Your role and responsibilities As a Package Consultant: ServiceNow, this role delivers advisory and implementation services across all ServiceNow capabilities, partnering with clients to translate business and operational needs into effective solutions. This position focuses on designing, configuring, and optimizing workflows, with an emphasis on solution delivery and collaboration between business and technical teams. Your primary responsibilities will include: ### Solution Design - designing and configuring workflows, dashboards, reports, and integrations using out-of-the-box capabilities to meet client needs. ### Implementation Leadership - leading implementations from configuration through testing and deployment, ensuring successful project delivery. ### Post-Go-Live Support - supporting post-go-live enhancements and upgrades of medium to high complexity, ensuring ongoing client satisfaction. ### Process Improvement - helping organizations maximize the value of their ServiceNow investment through best-practice process improvement and platform configuration. Required technical and professional expertise ### ServiceNow Configuration - Exposure to designing, configuring, and optimizing workflows, dashboards, reports, and integrations using out-of-the-box capabilities to meet client needs. ### Implementation Delivery - Experience with leading implementations from configuration through testing and deployment, ensuring successful project delivery and client satisfaction. ### Technical Integration - Exposure to integrating ServiceNow with other systems and tools, using out-of-the-box capabilities to support business and operational needs. ### Solution Optimization - Experience with optimizing workflows, dashboards, and reports to improve process efficiency and effectiveness, leveraging best-practice process improvement and platform configuration. ### Platform Enhancement - Experience with supporting post-go-live enhancements and upgrades of medium to high complexity, ensuring ongoing client satisfaction and maximizing the value of their ServiceNow investment. Preferred technical and professional experience ### Platform Upgrades - Experience with supporting post-go-live enhancements and upgrades of medium to high complexity, ensuring ongoing client satisfaction and maximizing the value of their ServiceNow investment. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. ## At a glance - Posted by the employer: Sep 25, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 24 days - Location: London, GBR[Apply on IBM’s careers site →](https://ibm.dejobs.org/jobs/668FD48F0D7D4E7980908F6E45B70E2F/) ## More jobs at IBM ### [SMPO Delivery Consultant (Scheduling)](https://jobs.opennash.com/companies/ibm/jobs/d21352baee5f46d706d1/) London, GBR ### [BA / Product Manager (Public Sector)](https://jobs.opennash.com/companies/ibm/jobs/28173f1ea971d481e0bc/) London, GBR ### [Backend Java Developer - eDV Cleared](https://jobs.opennash.com/companies/ibm/jobs/e2097f0966ef0fce76d8/) London, GBR ### [Community Program Manager](https://jobs.opennash.com/companies/ibm/jobs/b0ba54b1f6700204da40/) London, GBR ### [DevOps Engineer - Public Sector | Active eSC/eDV Clearance Required](https://jobs.opennash.com/companies/ibm/jobs/b92b6fccfd43e374c15a/) London, GBR ## Similar jobs at other companies ### [Technical Consultant, ServiceNow](https://jobs.opennash.com/companies/fujitsu/jobs/e1ea056d882b5c318bc6/) Fujitsu ### [Solution Consultant ServiceNow F/H](https://jobs.opennash.com/companies/air-france-klm/jobs/e4b3722fd13654b9d0ce/) Air France-KLM ### [ServiceNow ITSM Techno-Functional Consultant](https://jobs.opennash.com/companies/siemens-energy/jobs/f2d15ba722671faf885a/) Siemens Energy ### [ServiceNow Sr. Technical Consultant SIR](https://jobs.opennash.com/companies/ntt/jobs/ef0e4257d898a38928eb/) NTT · Ciudad de Mexico, Mexico [Consulting jobs](/functions/consulting/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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