[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All HSBC Holdings jobs](https://jobs.opennash.com/companies/hsbc-holdings/) · [Search jobs](/search/) HSBC Holdings · Mumbai, MH, IN # Senior Vice President, Head of Transaction Services, Credit Operations Mumbai, MH, IN Full-time Executive Finance & Accounting Listed on HSBC Holdings’s official careers site. Posted October 9, 2026. Check that it is still open and apply there. [Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774612230998) [OpenNash Jobs](https://jobs.opennash.com/) / [HSBC Holdings](https://jobs.opennash.com/companies/hsbc-holdings/) / Senior Vice President, Head of Transaction Services, Credit Operations ## Job description Pre-approval Financial spreading The ‘Head of Transaction Services - [India]' will be a key member of the Regional TS Leadership team and be an active member of the “CCM Services [India] ” Leadership team, representing TS [India] interests in Country RTB, CTB and Control committees. Manage, maintain and control country costs versus the FRP budget, including resource demand and supply within plan. This includes delivering cost out targets to meet budgets. Manage & supervise the KRI´s & KPI´s, completion of volumes and incoming demand to generate & implement the strategies necessary to achieve an increase in performance, productivity, & the quality of all processes. Operational improvements through best in class process, unit processing times and leveraging digital solutions where available. Lead people and engagement initiatives within respective team, deliver talent reviews, succession plans, deploy VSAT work streams and govern annual performance management. Creation of an inclusive and high performing culture. Execute the Global TS location strategy in [India] and deliver on resource optimization strategies. Support the technology vision by driving adoption of platforms to be used by the TS. Ensure adherence to HSBC's policies and standards for financial crime, regulatory compliance, operational, security and credit risk as well as for operational excellence and production management. Delivery of Exceptional Customer Service through Operational Excellence Implement global defined Customer and Risk centric Service Level Agreements (SLAs) for TS in [India] and ensure delivery of service within the agreed SLAs. Develop process controls to closely manage the lending process and ensure adherence to policy and standards. Ensure the organization strictly adheres to internal control policies and that all activities are conducted in accordance with legal and regulatory requirements. Establish proactive partnerships with other key stakeholders, including Credit and Capital Management, Risk, Transformation, and Technology to support service and product development initiatives. Ensure the global operating model is maintained and delivered consistently across all segments, and teams. Participate in relevant regulatory change initiatives and operational risk related forums / committees. Ensure teams are operating in alignment to global principles and target operating model to deliver a best-in-class service Develop organizational plans, budgets, and financial controls to meet strategic plans and objectives and ensure proper communication to all parties involved. Provide strong leadership to TS [India] teams and be a strong advocate for TS with internal stakeholders. Attract, develop, and retain top quality staff, including building a strong performance management culture. Lead, motivate and inspire a high caliber TS team by setting high standards for recruiting and internal team governance. Develop critical skillsets in team members and provides a stimulating work environment to attract key talent. Champion the voice of the customer and build a culture of balancing commercial and client/customer imperatives at all times. Exemplary leadership skills to engage diverse teams to partner and work together. Displays executive presence by remaining calm in times of crisis, making balanced decisions, and radiating confidence to teams. Accountable for the succession planning, performance management and recruitment across TS, in line with the agreed global organization design blueprint for TS. Take accountability for the remediation of all actions across TS identified by 2nd and 3rd line of defense. Ensure HSBC is not put at any operational or reputational risk, continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures. Thorough understanding of the Group, [India] and CIB business, including products, propositions, services, systems, sales process, relationship management models, the financial services landscape and competitor developments. Expert in Credit & Lending processes and services, extensive Operations Management and a proven track record of delivery Knowledge of the changing regulatory environment, especially in the financial services sector. Strong knowledge of operationalizing policies and procedures for managing or minimizing risk - including credit, operational, regulatory, and reputational risk - in accordance with the Group Standards Manual, Risk FIM, relevant guidelines and standards Strong relationship management and influencing skills, outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels. Ability to build and maintain strong stakeholder relationships across the organization, including credibility with both Business and Risk leaders. Strong commercial mindset and relationship management with program / transformational change management skills Proven problem-solving skills with ability to consider alternative and innovative solutions. A resilient, self-starter capable of driving performance sometimes in ill-defined / new domains Excellent planning, organizing and commercial skills including strong financial management capability. Proven ability to articulate complex issues concisely and in clear language ## At a glance - Posted by the employer: Oct 9, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 13, 2026 - Listed for: 4 days - Location: Mumbai, MH, IN - Employment type: Full-time[Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774612230998) ## More jobs at HSBC Holdings ### [AM International Product Support](https://jobs.opennash.com/companies/hsbc-holdings/jobs/16cda8ec0a65eb2f9636/) Mumbai, MH, IN ### [AM NRI Services](https://jobs.opennash.com/companies/hsbc-holdings/jobs/a8bf3a41f08b17638976/) Mumbai, MH, IN ### [AVP - Finance](https://jobs.opennash.com/companies/hsbc-holdings/jobs/7c05cd3c94ab39fe7e6e/) Mumbai, MH, IN ### [AVP ALCM - Partnering and Insight](https://jobs.opennash.com/companies/hsbc-holdings/jobs/8cfb8e263607793f4d97/) Mumbai, MH, IN ## Similar jobs at other companies ### [Vice President / Senior Vice President, Structured Trade, Global Transaction Banking, Asia Pacific](https://jobs.opennash.com/companies/santander/jobs/9f566b8fa6eaed887abf/) Santander · Hong Kong ### [Vice President/Sub-Region Head, Industry and Datacenters Sales (US)](https://jobs.opennash.com/companies/siemens-energy/jobs/b555acf2abdbf4c4f1d2/) Siemens Energy ### [Senior Vice President / Vice President, Head of Corp Account Services, Institutional Banking Group Operations](https://jobs.opennash.com/companies/dbs/jobs/992cf9a167e415ea8d4a/) DBS · Kwun Tong ### [Transaction Banking, 1st Line Risk - Fraud & Transaction Monitoring, Vice President, London](https://jobs.opennash.com/companies/goldman-sachs-group/jobs/1b25305f8f082bfefbe6/) Goldman Sachs Group · London, United Kingdom ### [Vice President, Product Manager for Transaction Banking Products - Transaction Banking for Asia](https://jobs.opennash.com/companies/mitsubishi-ufj-financial/jobs/0b678d95a849847b6e84/) Mitsubishi UFJ Financial · Singapore Office Marina One OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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