[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All HSBC Holdings jobs](https://jobs.opennash.com/companies/hsbc-holdings/) · [Search jobs](/search/) HSBC Holdings # Global Support Executive Kuala Lumpur, Federal Territory of Kuala Lumpur, MY Full-time Executive & Management Listed on HSBC Holdings’s official careers site. Posted October 8, 2026. Check that it is still open and apply there. [Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774612411796) [OpenNash Jobs](https://jobs.opennash.com/) / [HSBC Holdings](https://jobs.opennash.com/companies/hsbc-holdings/) / Global Support Executive ## Job description Why join us? Markets and Securities Services is committed to building collaborative teams of creative and talented individuals, and the company welcomes applications of interest from creative and motivated global talent. Derivatives Services vision is to deliver innovative solutions for our clients, real front to back focus and efficient market leading solutions for today and tomorrow. ### What you’ll do General Processing: - To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified SLAs. - Responsible for rapport building and resolving customer inquiries in a professional manner. - Acquire and update knowledge on procedures related to processes. - Process work as requested by line management / customer. Ensure that work is completed in accordance with established procedures and standards. - Work well independently, complete assigned tasks within established timeframe, and complete regular assignments without reminders or additional requests. - Work productively and professionally. Demonstrate ways to improve customer service and increase productivity. - Participating in team meetings and activities promotes team spirit. - To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators, accompanied by the appropriate internal control standards relevant to the role. - To implement the Group Compliance Policy, as applicable to the role. ### Customers/ Stakeholders - Ensure all client queries and escalations are attended to in a timely and efficient manner. - Customer issues are handled sensitively, receive full consideration and situations are resolved effectively retaining goodwill of customer. - Client issues are proactively identified, resolved, escalated and appropriate measures are taken to improve quality and prevent recurrence. - Customers are kept fully informed of any progress. - Enhance systems and business knowledge relating to customers / processes and cascade to teams. - Take full ownership of process performance and ensure all monthly PLAs are met. - Ensure structured training plans are followed through for all new joiners. - Continuously analyze the product, process and system knowledge of each team members to prevent dilution of knowledge within the team. What you will need to succeed in the role: Knowledge: - Working hours will be Night Shift ie; 4.30pm – 2.30am MYT -EST- (UK hours) - Experience in Foreign Exchange & Money Market would be an advantage. - A post-graduate diploma /degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position. ### Experience - Work experience in Treasury is preferred though not necessary. Experience not a bar provided aspirations commensurate with the position Skills: - Ability to speak and understand English fluently. - Ability to learn quickly and transfer knowledge appropriately. - Ability to understand and interpret numeric data. - Minimum, basic computer knowledge - Flexibility to work shifts. - Ability to build rapport with and relate to a wide range of people. - Ability to maintain focus while working with voluminous data. - Ability to multitask - Committed to equal employment opportunities. What additional skills will be good to have? - Ability to multitask - Committed to equal employment opportunities ## At a glance - Posted by the employer: Oct 8, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 12 days - Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, MY - Employment type: Full-time[Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774612411796) ## More jobs at HSBC Holdings ### [Assistant Manager](https://jobs.opennash.com/companies/hsbc-holdings/jobs/4edef5b20ce336c466a1/) Kuala Lumpur, Federal Territory of Kuala Lumpur, MY ### [Assistant Manager Trade Mid Office](https://jobs.opennash.com/companies/hsbc-holdings/jobs/fccdfcc10b523060e3c2/) Kuala Lumpur, Federal Territory of Kuala Lumpur, MY ## Similar jobs at other companies ### [ABB Talent Pool –Sales Support Executive, Sales Support Coordinator, Bid Support Executive, Proposal Coordinator, Sales Administrator, Tender Executive, Sales Support Specialist, Sales Support Specialist, Senior Sales Support Executive, Proposal Manager, Tender Manager, Bid Manager, Technical Sales Support Specialist, Sales Operations Specialist, Sales Support Manager, Bid & Proposal Manager](https://jobs.opennash.com/companies/abb/jobs/422e1481f6d295f05e83/) ABB · Not Location Specific ### [Global Account Executive - Strategic Accounts (Global Manufacturing)](https://jobs.opennash.com/companies/microsoft/jobs/cdf47369136688e367ed/) Microsoft · India, Telangana, Hyderabad ### [Global Division Executive Assistant](https://jobs.opennash.com/companies/totalenergies/jobs/b4e75cf9a53322b50057/) TotalEnergies ### [Business Support Executive](https://jobs.opennash.com/companies/gsk/jobs/a248e2c972aaa519eb78/) GSK · Auckland, New Zealand ### [Customer Support Executive - Guwahati](https://jobs.opennash.com/companies/grasim-industries/jobs/a018aec31ae2b0e00a84/) Grasim Industries · Assam OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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