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HSBC Holdings

# Sr. Associate Director, Software Engineering (GenAI Agent Platform)

Shenzhen, Guangdong Province, CN +2 more Full-time Director Software Engineering 

Listed on HSBC Holdings’s official careers site. Posted August 27, 2026. Check that it is still open and apply there.
[Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774612166467)

[OpenNash Jobs](https://jobs.opennash.com/) / [HSBC Holdings](https://jobs.opennash.com/companies/hsbc-holdings/) / Sr. Associate Director, Software Engineering (GenAI Agent Platform)

## Job description

Partner with cross-functional stakeholders to define, build and implement a Generative AI Agent platform supporting priority banking services from discovery through production rollout. Architect enterprise-grade platform capabilities, including agent orchestration (supervisors/super agents), workflow design, tool/function integration, memory and state management, skill registry/management, and reusable patterns that enable consistent delivery across teams.

Drive platform adoption at scale by creating reference implementations, onboarding pathways, developer enablement (APIs/SDKs, templates, documentation), and governance that accelerates safe, repeatable delivery of agent solutions.

### Own platform performance management

define success metrics and SLOs, implement observability (logs/metrics/traces), run evaluations, and continuously tune reliability, accuracy, latency and cost to optimise outcomes. Oversee end-to-end delivery execution, proactively managing scope, risks, dependencies and milestones; coordinate across teams to remove blockers and ensure timely, high-quality outcomes. Act as a trusted advisor to senior leadership, translating technical options into clear recommendations, trade-offs (value/risk/cost), and delivery plans to support informed decision-making.

Stay current on GenAI/agent advancements (including LangChain/LangGraph and emerging alternatives), assess applicability to HSBC use cases, and drive pragmatic upgrades that keep the platform secure, compliant and competitive.

### Education & English

Bachelor's degree or above in Computer Science/Engineering (or related); strong communication skills including verbal communication in English.

### Software Engineering

5+ years' hand on coding practice, strong Python or Java or Golang, with usage of at least one major cloud (AWS/Azure/GCP); ability to deploy and operate services in production (Docker/Kubernetes preferred).

### GenAI / LLM Delivery

2+ years building and shipping LLM/GenAI applications; Proven practices with agentic workflows, multi-agents, and tool/function calling, and RAG, search, and vector databases, design & develop agent tooling and integration patterns (e.g., MCP and tool/function calling) SME and deeper experience in at least one area (Performance Monitoring, Agent Governance Control, Agent Identity, Harness, Agent SDK, Agent Policy / Guardrail) Be able to demonstrate a strong vision for the future of agent platforms.

Be able to articulate concrete best practices for creating skills, agents, or MCP tooling. Problem-solving & commitment, strong ability to develop creative solutions to complex challenges, working effectively with technical and non-technical stakeholders. Demonstrates an AI-native mindset by applying AI-driven approaches, including coding assistants, to improve productivity, quality, and engineering best practices.

## At a glance
- Posted by the employer: Aug 27, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 54 days
- Location: Shenzhen, Guangdong Province, CN +2 more
- Employment type: Full-time[Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774612166467)

## More jobs at HSBC Holdings

### [Associate Director, Software Engineering (GenAI Agent Platform)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/13c54c86d142a220c0da/)

Shenzhen, Guangdong Province, CN +2 more

### [AVP - CRM (Full-stack)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/7a96d6ceb860f017346e/)

Guangzhou, Guangdong, China

### [Associate Director (Cloud Platform Engineer with Kubernetes), Software Engineering](https://jobs.opennash.com/companies/hsbc-holdings/jobs/1e91db2a7928c727d4f5/)

Pune, MH, IN +2 more

### [Associate Director, Software Engineering](https://jobs.opennash.com/companies/hsbc-holdings/jobs/e0ea078dfffc098ccc48/)

Guangzhou, Guangdong Province, CN

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