[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All HSBC Holdings jobs](https://jobs.opennash.com/companies/hsbc-holdings/) · [Search jobs](/search/) HSBC Holdings · Kowloon, HK # Digital Branch Service Executive - Hang Seng Bank (HK) Kowloon, HK Full-time Retail & Store Listed on HSBC Holdings’s official careers site. Posted August 26, 2026. Check that it is still open and apply there. [Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774607798152) [OpenNash Jobs](https://jobs.opennash.com/) / [HSBC Holdings](https://jobs.opennash.com/companies/hsbc-holdings/) / Digital Branch Service Executive - Hang Seng Bank (HK) ## Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Wealth and Personal Banking - Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management. We are currently seeking a high caliber professional to join our branch network as Digital and Branch Services Executive. Principal responsibilities - Mange queue and provide customer services in bank hall through efficient and customer-friendly services - Proactively identify and digitize banking services and banking solutions to strenghten digital customer services and experiences - React proactively to customers’ requests and ensure service level is in line with bank standards - Handle customers' issues and escalate when appropriate according to supervisor’s guidance - Assist branch in achieving sales targets through referrals or cross-selling - Provide non-cash transaction, support branch administrative and operational duties and adhere to control procedures and internal guidelines ### Requirements - University degree in Business Administration, Marketing, Computer Science or a related discipline is preferable. Fresh graduates are welcome - For non-degree holder, minimum 1 year of work experience preferably in customer facing role - Keen interest in latest mobile and web technologies and trends - High level of customer centricity mindset with dedication to deliver exceptional quality services for customers - Excellent written and spoken English and Chinese, with proficiency in Putonghua would be an advantage - Excellent interpersonal and communication skills RBW RBW2026 rbwfreshgrad You’ll achieve more when you join Hang Seng Bank Limited. www.hangseng.com/careers [https://www.linkedin.com/company/hang-seng-bank/](https://www.linkedin.com/company/hang-seng-bank/) Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. ## At a glance - Posted by the employer: Aug 26, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 55 days - Location: Kowloon, HK - Employment type: Full-time[Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774607798152) ## More jobs at HSBC Holdings ### [Branch Service Executive (Teller)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/874955fb84bbbab88b9f/) Kowloon, HK ### [Branch Service Executive (Teller) - Relief Team - Hang Seng Bank (HK)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/3472bc4149f00d41de9e/) Kowloon, HK ### [AVP, Customer Onboarding & Specialist, Business Banking - Hang Seng Bank (HK)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/6a35339f4aa50eb8eb12/) Kowloon, HK ### [AVP, Derisking, Business Banking - Hang Seng Bank (HK)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/6263ebb420a830d8587e/) Kowloon, HK ### [Assistant Client Manager, Client Management](https://jobs.opennash.com/companies/hsbc-holdings/jobs/70a8a7eeaa886898a3dc/) Kowloon, HK ## Similar jobs at other companies ### [Sales Partner Executive (Digital Channel)](https://jobs.opennash.com/companies/vodafone/jobs/733e0b8d91016ae770f7/) Vodafone · Madrid, Spain ### [Account Executive-Digital Native](https://jobs.opennash.com/companies/microsoft/jobs/db80d697d2fdfe0771a2/) Microsoft · Taiwan, Taipei City, Taipei ### [Digital Account Executive - Dutch Market](https://jobs.opennash.com/companies/microsoft/jobs/5fe198aaa9e121181d39/) Microsoft · Ireland, Dublin ### [HRBP Executive - Digital & IT](https://jobs.opennash.com/companies/vodafone/jobs/40b250bf1565bf089b75/) Vodafone · İstanbul, Istanbul, Türkiye ### [Project Executive – Operations & Digital Transformation](https://jobs.opennash.com/companies/siemens/jobs/fe30e41c79915ce717c0/) Siemens OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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