[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All HSBC Holdings jobs](https://jobs.opennash.com/companies/hsbc-holdings/) · [Search jobs](/search/) HSBC Holdings # Associate Director, Software Engineering (GenAI Agent Platform) Shenzhen, Guangdong Province, CN +2 more Full-time Director Software Engineering Listed on HSBC Holdings’s official careers site. Posted August 27, 2026. Check that it is still open and apply there. [Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774612166587) [OpenNash Jobs](https://jobs.opennash.com/) / [HSBC Holdings](https://jobs.opennash.com/companies/hsbc-holdings/) / Associate Director, Software Engineering (GenAI Agent Platform) ## Job description Partner with cross-functional teams to define, build and roll out a scalable Generative AI agent platform for priority banking use cases from pilot to production. ### Own the end-to-end platform engineering design and implement the agent runtime, orchestration, tool/function calling, prompt and workflow management, memory/state handling, and integration patterns—leveraging frameworks such as LangChain/LangGraph (where appropriate) while avoiding unnecessary vendor/framework lock-in. Establish platform reliability and quality by building in evaluation and testing (offline/online), guardrails, observability (logs/traces/metrics), and clear SLOs/SLAs to ensure accuracy, Continuously monitor and optimise platform performance in production, including model selection, prompt/agent tuning, retrieval quality, caching, throughput, and resilience; drive root-cause analysis and preventative improvements. Embed security, privacy and compliance by design: ensure controls for data handling, access management, encryption, auditability, model risk considerations, and safe tool use; align to internal governance and relevant regulatory expectations. ### Provide technical leadership and hands-on support troubleshoot complex issues, support onboarding of delivery teams, create runbooks, and act as an escalation point for incidents and production support. ### Maintain strong platform documentation and enablement publish reference architectures, APIs/SDKs, templates, best practices, and developer guidance to accelerate adoption and consistent delivery across teams. Track and evaluate emerging GenAI/agent capabilities (e.g., new orchestration patterns, evaluation methods, safety techniques, model/tooling advances) and translate them into pragmatic platform enhancements with clear value, risk and cost trade-offs. ### Education & English Bachelor's degree or above in Computer Science/Engineering (or related); Good verbal communication in English. ### Software Engineering 3+ years' hand-on coding practice, strong Python or Java or Golang, with usage of at least one major cloud (AWS/Azure/GCP); ability to deploy and operate services in production (Docker/Kubernetes preferred). ### GenAI / LLM Delivery 1+ years building and shipping LLM/GenAI applications; knowledge with agentic workflows and tool/function calling (multi-agent systems a plus). SME in at least one area (Performance Monitoring, Agent Governance Control, Agent Identity, Harness, Agent SDK, Agent Policy / Guardrail) Be able to demonstrate a strong vision for the future of agent platforms. Be able to articulate concrete best practices for creating skills, agents, or MCP tooling. Problem-solving & commitment, strong ability to develop creative solutions to complex challenges, working effectively with technical and non-technical stakeholders. Demonstrates an AI-native mindset by applying AI-driven approaches, including coding assistants, to improve productivity, quality, and engineering best practices. ### RAG/MCP preferred Practical RAG experience (retrieval, chunking, embeddings, vector databases such as Milvus/FAISS/Elastic/Pinecone) ## At a glance - Posted by the employer: Aug 27, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 13, 2026 - Listed for: 47 days - Location: Shenzhen, Guangdong Province, CN +2 more - Employment type: Full-time[Apply on HSBC Holdings’s careers site →](https://portal.careers.hsbc.com/careers/job/563774612166587) ## More jobs at HSBC Holdings ### [Sr. Associate Director, Software Engineering (GenAI Agent Platform)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/a93ee07593a02a62916d/) Shenzhen, Guangdong Province, CN +2 more ### [AVP - CRM (Full-stack)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/7a96d6ceb860f017346e/) Guangzhou, Guangdong, China ### [Associate Director (Cloud Platform Engineer with Kubernetes), Software Engineering](https://jobs.opennash.com/companies/hsbc-holdings/jobs/1e91db2a7928c727d4f5/) Pune, MH, IN +2 more ### [Associate Director, Software Engineering](https://jobs.opennash.com/companies/hsbc-holdings/jobs/e0ea078dfffc098ccc48/) Guangzhou, Guangdong Province, CN ## Similar jobs at other companies ### [Director, Software Engineering](https://jobs.opennash.com/companies/aegon/jobs/7dd73e2b62ea04739e5e/) Aegon ### [Sr Software Engineer | GenAI Security](https://jobs.opennash.com/companies/mercadolibre/jobs/0f705714d188806886be/) MercadoLibre · Bogotá, Colombia ### [Senior Director of Software Engineering](https://jobs.opennash.com/companies/jpmorganchase/jobs/ab6b1d796dbc2b1b8839/) JPMorganChase · LONDON, United Kingdom ### [GenAI Software Engineering Transformation, Director](https://jobs.opennash.com/companies/mitsubishi-ufj-financial/jobs/7ff6b2286a9de1a17485/) Mitsubishi UFJ Financial ### [Director, Software Engineering (14+ years, Scala, Spark, Data Pipeline, GenAI) Spark,](https://jobs.opennash.com/companies/visa/jobs/347e4b92b6c5aadcae95/) Visa · Bengaluru, IN, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)