[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Hoya jobs](https://jobs.opennash.com/companies/hoya/) · [Search jobs](/search/) Hoya · Ramsey, MN # Optical Call Center Representative - (Ramsey, MN) Ramsey, MN, United States On-site Full-time $20/hour Customer Support Last seen on Hoya’s official careers site on July 17, 2026; it may have closed since. [Apply on Hoya’s careers site →](https://fa-esta-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/1967) [OpenNash Jobs](https://jobs.opennash.com/) / [Hoya](https://jobs.opennash.com/companies/hoya/) / Optical Call Center Representative - (Ramsey, MN) ## Job description Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Customer Service Representative! ### Wage $20/hour Shift: Monday – Friday 9:00am – 5:30pm Location: Ramsey, MN (in office - not remote or hybrid) What’s in it for you? Health/Dental/Vision/Disability Insurance Tuition Reimbursement 401K plans PTO and Paid Holidays And more! ### What you’ll do Answer incoming calls from customers in a professional manner. Receive new orders, input Rx order correctly into DVI. Address and resolve customer requests and issues related to lab, lenses, services, pricing, product. Direct complaints concerning billing and services rendered. Refer complaints of service failures to designated department managers for investigation. Locate an order’s current or past position in the facility by checking in computer system. Tag trays when necessary for expediting. Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays. Document phone conversations in account notes in DVI. - Keeps abreast of products and availability. ### Qualifications High School Diploma or GED 2 years of telephone customer service experience a plus Optical experience recommended Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)\ Must work out of the Ramsey office (not remote) ## At a glance - Posted by the employer: Jul 14, 2026 - First seen by OpenNash: Jul 17, 2026 - Last checked: Jul 17, 2026 - Listed for: 3 days - Location: Ramsey, MN, United States - Work arrangement: On-site - Employment type: Full-time - Pay: $20/hour[Apply on Hoya’s careers site →](https://fa-esta-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/1967) ## More jobs at Hoya ### [Quality Control Manager](https://jobs.opennash.com/companies/hoya/jobs/834e6df9aa39376161f5/) Ramsey, MN, United States ### [Sr. Project Manager - R&D](https://jobs.opennash.com/companies/hoya/jobs/dd1b68f7607d5864ec5b/) Ramsey, MN, United States ### [Customer Service Assistant](https://jobs.opennash.com/companies/hoya/jobs/a058517281a644e2cfd4/) Budapest, Kozep-Magyarorszag, Hungary ### [Customer Service Officer](https://jobs.opennash.com/companies/hoya/jobs/81b215463c867c2eef90/) Singapore ### [Customer service advisor](https://jobs.opennash.com/companies/hoya/jobs/57b2f689cbe5511334c9/) Wrexham, Clwyd, United Kingdom ## Similar jobs at other companies ### [Pharmacy Technician Call Center Representative](https://jobs.opennash.com/companies/kroger/jobs/f820776ffba288e92f57/) Kroger · Portland, OR, United States ### [Certified Pharmacy Technician Call Center Representative](https://jobs.opennash.com/companies/kroger/jobs/74da4c86dd6ad05cef13/) Kroger · Portland, OR, United States ### [Call Center Dispatch - Albany Medical Center Staffing Center](https://jobs.opennash.com/companies/aramark/jobs/8fe06a24ecd11b88254c/) Aramark · Albany, NY, US ### [Contact Center Operator - Jefferson Call Center](https://jobs.opennash.com/companies/aramark/jobs/4d2fe31209f7ae0927e1/) Aramark · Cherry Hill, NJ, US ### [Radiology Scheduler Call Center](https://jobs.opennash.com/companies/unitedhealth-group/jobs/8bc1a3cc9f0922410ec4/) UnitedHealth Group · Middletown, New York OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)