[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Honeywell International · Poland

# Customer Experience Supervisor with German (m/f/d) - hybrid

Poland Hybrid Full-time Manager or lead Customer Support 

Listed on Honeywell International’s official careers site. Posted October 30, 2026. Check that it is still open and apply there.
[Apply on Honeywell International’s careers site →](https://ibqbjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/161283)

[OpenNash Jobs](https://jobs.opennash.com/) / [Honeywell International](https://jobs.opennash.com/companies/honeywell-international/) / Customer Experience Supervisor with German (m/f/d) - hybrid

## Job description

Customer Experience Supervisor with German leads a team of Customer Service Representatives to ensure all customer needs and expectations are met. Key areas are people management of direct employees, maintaining a partnership with leading teams in the European countries relevant to the Centre, aligning Centre teams with behaviour, standards and results (by conducting projects in the field of standardization and improvement involving more teams), fulfilling a mentor role for HUB staff.

Customer Experience Supervisor manages the team as well as individuals and enables them to develop through the implementation of standardizations processes. This is a hybrid role, 2 days from home and 3 days from the office. Honeywell Technology We have been innovating for more than 100 years and now we’re creating what’s next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism.

We are committed to the highest standard in everything we do!

## Responsibilities

Team Organisation & Management (Leads a team of customer service representatives to ensure all customer needs and expectations are met, plans for having the right resources for business continuity, monitors and intervenes for timely assignment of tasks in order to ensure processing based on agreed SLA, fulfillment of the daily activities (individuals or team activities), as well as the annual projects, according to the established performance level/SLA) Building and maintaining partnership with stakeholders (Builds and maintains partnership with the business stakeholders on operations and priorities; acts as the contact point for the stakeholders, organize and present in MOR meetings own teams KPIs.

Assumes ownership and drive implementation of actions resulted from the meetings for the teams) Alignment and standardization ( Contributes to and supports the implementation of Global and Regional standardization (eg. Conexiom) and alignment strategies, ensuring Customer experience and efficiency are priorities) MOS (Management Operating System) and Continuous improvement Team and Individual Performance Management Communication and reporting (Utilises LSW daily and revises its content on a quarterly basis, participates in all the meetings which are necessary for this position (daily Tier meetings level 1,2 and/or weekly/monthly meetings, etc.), centralizes monthly data regarding their team’s planning and achievements, measures and reports daily their team’s performance)

## Qualifications

Fluent English and German - is a must Bachelor’s degree (or equivalent experience) At least several years of experience in team management (a minimum of 7–8 people) Previous experience in a Supervisor’s position is a plus Strong knowledge/experience with CRM/ERP system business processes (SAP is required) High level of MS office skills (Excel, Word, Outlook, PowerPoint, Teams)

### Six Sigma Certificate is a plus We offer

Competitive Salary regularly increased based on your performance Multisport Card, Medical Care, Life Insurance and Lunch Card Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters In-house and external learning platforms (Udemy) with unlimited access to give you opportunities to develop Equal opportunity statement We are an equal opportunity employer and value diversity at our company.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future! #Futureshapers

## At a glance
- Posted by the employer: Oct 30, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 1, 2026
- Listed for: 2 days
- Location: Poland
- Work arrangement: Hybrid
- Employment type: Full-time[Apply on Honeywell International’s careers site →](https://ibqbjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/161283)

## More jobs at Honeywell International

### [Advanced Field Service Engineer m/f/d](https://jobs.opennash.com/companies/honeywell-international/jobs/b864d837991806700276/)

Poland

### [Senior Project Manager – Process Automation Projects (m/f/d) - hybrid](https://jobs.opennash.com/companies/honeywell-international/jobs/5431b9c74027f9bf60fa/)

Poland

### [Contract Renewal Specialist](https://jobs.opennash.com/companies/honeywell-international/jobs/520a123ccb65253ade1c/)

Mexico

### [Cust Exp Professional](https://jobs.opennash.com/companies/honeywell-international/jobs/4b4ec4a8d3bb22787965/)

Pune, Maharashtra, India

## Similar jobs at other companies

### [Supervisor, Customer Experience Service](https://jobs.opennash.com/companies/royal-caribbean-group/jobs/581b0ac2ecae6f86738d/)

Royal Caribbean Group · Pasay, PH

### [Customer Service Team Leader with German](https://jobs.opennash.com/companies/couche-tard/jobs/ad94693f6f83c1ceba6a/)

Couche Tard · Support Office Warszawa BC

### [Customer Experience Specialist – German](https://jobs.opennash.com/companies/anheuser-busch-inbev/jobs/ffc3dae59457d9917981/)

Anheuser-Busch InBev · Czechia Praha

### [Customer Success Account Manager - German speaker](https://jobs.opennash.com/companies/microsoft/jobs/9bf34f819ad166dd5e52/)

Microsoft · Romania, Multiple Locations, Portugal, Lisbon

### [AMS Customer Service Representative – Service Support Coordinators with German knowledge](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/42a415db67cc4a1e3e19/)

Thermo Fisher Scientific · Budapest, Hungary

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.
