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Honeywell International · Pune, Maharashtra, India

# Exp Tech Supp Professional

Pune, Maharashtra, India Full-time 

Last seen on Honeywell International’s official careers site on October 11, 2026; it may have closed since.
[Apply on Honeywell International’s careers site →](https://ibqbjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/159665)

[OpenNash Jobs](https://jobs.opennash.com/) / [Honeywell International](https://jobs.opennash.com/companies/honeywell-international/) / Exp Tech Supp Professional

## Responsibilities

### Core Responsibilities

(Include but not limited to)
- Handle internal and external level customer related issues and concerns Capability to fault finding issues filtered by Partner, Hub or internal customers Point of escalation for Technical Support Specialist
- Provide required assistance to ensure product readiness for serviceability and reliability
- Provide required assistance in internal Technical Support NPI and User Acceptance Testing
- Support the development of technical documentation and training
- Maintain acceptable call evaluation requirement & KPIs Develop FAQs, Technical Tips, and ‘How-To ’videos on Hardware and Software applications
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Ensure the safeguarding and efficient use of the Honeywell furnished materials and equipment Actively participate in departmental activities and initiatives
- Maintain acceptable call evaluation requirement
- Maintain acceptable VOC KPI requirements

## Qualifications

### Qualifications

Bachelor’s Degree in engineering ie. Electrical/ Electronics / Instrumentation. Min 3~4 years of relevant experience in configurations of FIRE/ SECURITY Products in the field. Must have installed and programmed relevant products in at least 10 projects.
- Excellent communication skills (oral and written)
- Excellent interpersonal, organizational, and time management skills
- Ability to type at least 35 words per minute Previous experience with troubleshooting software or hardware
- Strong knowledge of Microsoft Operating Systems
- Strong knowledge of Microsoft Office
- Knowledge and experience with SQL Basic understanding of electronics and Fire Detection and Alarm Systems.

Experience with LAN/WAN network technologies A+ and/or Network+ certification

## At a glance
- Posted by the employer: Oct 7, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 11, 2026
- Listed for: 4 days
- Location: Pune, Maharashtra, India
- Employment type: Full-time[Apply on Honeywell International’s careers site →](https://ibqbjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/159665)

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### [Advanced Systems Engr](https://jobs.opennash.com/companies/honeywell-international/jobs/10f637f92c46010400bd/)

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