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Honeywell International · San Luis Potosi, SLP, Mexico

# Sr Cust Exp Specialist

San Luis Potosi, SLP, Mexico Hybrid Full-time Senior individual contributor Customer Support 

Listed on Honeywell International’s official careers site. Posted October 29, 2026. Check that it is still open and apply there.
[Apply on Honeywell International’s careers site →](https://ibqbjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/161216)

[OpenNash Jobs](https://jobs.opennash.com/) / [Honeywell International](https://jobs.opennash.com/companies/honeywell-international/) / Sr Cust Exp Specialist

## Job description

As a Sr Cust Exp Specialist here at Honeywell, you will ensure performance standards are met and maintained to achieve the business objectives and reach a high customer satisfaction index. You will report directly to our Cust Exp Supervisor, and you’ll work out of our San Luis Potosi location on a On-site work schedule. In this role, you will impact customer satisfaction and loyalty by developing and executing customer experience strategies, working cross-functionally to understand customer needs, and driving continuous improvement through data analysis and feedback programs.

## Responsibilities
- Develop and execute customer experience strategies to drive customer satisfaction and loyalty
- Work with cross-functional teams to understand customer needs and create personalized experiences
- Analyze customer data and market trends to identify opportunities for improvement
- Implement and monitor customer feedback programs to gather insights and drive continuous improvement
- Utilize customer experience tools and technologies to optimize customer interactions and touchpoints
- Work closely with sales and product management teams to align customer experience strategies with business objectives

## Qualifications

YOU MUST HAVE 2+ years of experience Customer
- Support and/or equivalent in supply chain / order management / OtC related experience Knowledge/experience with SAP or Sales Force would be a great plus MS office skills (Excel, Word, Outlook, PowerPoint) WE VALUE Bachelor’s Degree High level of customer orientation, dedicated “can do” attitude
- Excellent interpersonal, organizational, and time management skills
- Ability to drive improvements leading to greater customer experience, higher quality and lower costs
- Strong teammates with the ability to take ownership and follow-through
- Ability to establish relationships and networks in a virtual team environment

## At a glance
- Posted by the employer: Oct 29, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 1, 2026
- Listed for: 3 days
- Location: San Luis Potosi, SLP, Mexico
- Work arrangement: Hybrid
- Employment type: Full-time[Apply on Honeywell International’s careers site →](https://ibqbjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/161216)

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