[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Honda Motor jobs](https://jobs.opennash.com/companies/honda-motor/) · [Search jobs](/search/) Honda Motor · Marysville, Ohio, United States # Payroll Assistant II Marysville, Ohio, United States Full-time HR & Recruiting Listed on Honda Motor’s official careers site. Posted October 9, 2026. Check that it is still open and apply there. [Apply on Honda Motor’s careers site →](https://careers.honda.com/us/en/job/AHMAHMUS12976EXTERNALENUS/Payroll-Assistant-II) [OpenNash Jobs](https://jobs.opennash.com/) / [Honda Motor](https://jobs.opennash.com/companies/honda-motor/) / Payroll Assistant II ## Job description ### Legal Entity American Honda Motor Co., Inc. ### Business Unit BU Human Resources Department: DEP Payroll Division: DIV HR Ops, Total Rewards Work Location: Honda Heritage Center Shift: 1st Workstyle: Remote Eligible up to 20% Career Level: 2 Job Grade: Non-Exempt-5 (NE5) ### Job Purpose The Payroll Support Specialist serves as the first point of contact for payroll-related inquiries and support requests from associates, managers, Human Resources, and external parties. This role provides excellent customer service, resolves Tier 1 payroll inquiries, completes employment and income verification requests, researches legal and documentation requests, and dispatches cases to Payroll Operations, Payroll Tax, or Time & Labor for timely resolution within established service level agreements. ### Key Accountabilities Payroll Customer Service & Tier 1 Case Resolution - Serve as the first point of contact for payroll-related inquiries submitted through HR Connect, email, phone, or other service channels - Resolve Tier 1 payroll questions related to pay, deductions, direct deposit, taxes, timekeeping, payroll calendars, and general payroll processes - Provide professional, accurate, and customer-focused communication to associates, managers, HR partners, and external requestors - Document case activity, research steps, outcomes, and customer communications clearly and consistently - Escalate sensitive, urgent, or complex issues to appropriate payroll teams or leadership Case Intake, Triage & Dispatch - Review, categorize, prioritize, and route payroll-related cases to Payroll Operations, Payroll Tax, or Time & Labor based on issue type and required expertise. - Monitor case queues to support service level agreement adherence and timely follow- up - Identify missing information and request additional details needed to support resolution - Partner with payroll workstreams to ensure cases are routed accurately and closed with appropriate documentation - Identify recurring routing issues and recommend improvements to case categories, intake forms, and knowledge articles. Employment Verifications, Legal Requests & Administrative Support - Complete verification of employment and income requests in accordance with company policy and confidentiality requirements - Research and support legal requests, subpoenas, garnishment inquiries, unemployment surveys, and payroll record requests as assigned - Maintain accurate payroll support documentation and ensure sensitive information is handled with discretion - Coordinate with Payroll Operations, Payroll Tax, HR, Legal, or other teams when additional review is required. ### Knowledge Management & Continuous Improvement - Support creation and maintenance of payroll knowledge articles, service scripts, FAQs, and standard operating procedures. - Identify inquiry trends, customer experience concerns, and opportunities to improve service delivery. - Participate in training, cross-training, and process improvement activities to strengthen payroll support consistency Qualifications, Experience, and Skills Associate degree in Business, Human Resources, Accounting, Finance, or related field preferred - Equivalent combination of education and relevant experience may be considered. ### Minimum Experience - One to three years of customer service, payroll support, HR shared services, human resources, timekeeping, or related administrative experience. - Experience using case management, ticketing, payroll, or timekeeping systems preferred. - Experience in handling confidential employee information and service level expectations preferred. What differentiates Honda and make us an employer of choice? ### Total Rewards Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) ### Career Growth Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. ## At a glance - Posted by the employer: Oct 9, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 11 days - Location: Marysville, Ohio, United States - Employment type: Full-time[Apply on Honda Motor’s careers site →](https://careers.honda.com/us/en/job/AHMAHMUS12976EXTERNALENUS/Payroll-Assistant-II) ## More jobs at Honda Motor ### [Account Representative](https://jobs.opennash.com/companies/honda-motor/jobs/83ec4fed6e0fdf311259/) Marysville, Ohio, United States ### [Account Representative - Raw Materials](https://jobs.opennash.com/companies/honda-motor/jobs/cc94e871bdb57d762493/) Marysville, Ohio, United States ### [Compensation Analyst](https://jobs.opennash.com/companies/honda-motor/jobs/073ce25f4efe2700d66c/) Marysville, Ohio, United States ### [Customs Senior Administrator](https://jobs.opennash.com/companies/honda-motor/jobs/11b3a02081e746a4cb18/) Marysville, Ohio, United States ### [Information Technology/Data Analytics Co-op/Intern - Summer 2027](https://jobs.opennash.com/companies/honda-motor/jobs/4b718a4deec0ea8dc6e8/) Marysville, Ohio, United States ## Similar jobs at other companies ### [Payroll Assistant Manager](https://jobs.opennash.com/companies/estee-lauder/jobs/782bad475d0cd2a69319/) The Estée Lauder Companies · Melville, NY, US, United States ### [Payroll Specialist](https://jobs.opennash.com/companies/fastenal/jobs/957c407130b708641cf5/) Fastenal · Winona, MN ### [Senior Payroll Specialist](https://jobs.opennash.com/companies/cargill/jobs/708a0fbc46d8884d1890/) Cargill · Minneapolis, Minnesota ### [Payroll Manager](https://jobs.opennash.com/companies/dollar-general/jobs/ae6fa3cd8c7de5775f92/) Dollar General · TN, United States ### [Payroll Specialist](https://jobs.opennash.com/companies/optimum/jobs/0b7cacb8b7675250bfc4/) Optimum · Plano, TX, US OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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