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Home Depot · Georgia - Virtual

# Virtual Apron Flooring Sales Specialist – Flooring (Remote)

Georgia - Virtual Remote Full-time $18.00 - $18.00 Sales 

Listed on Home Depot’s official careers site. Posted November 4, 2026. Check that it is still open and apply there.
[Apply on Home Depot’s careers site →](https://homedepot.wd5.myworkdayjobs.com/CareerDepot/job/GEORGIA---VIRTUAL---GA01/Virtual-Apron-Flooring-Sales-Specialist---Flooring--Remote-_Req198123)

[OpenNash Jobs](https://jobs.opennash.com/) / [Home Depot](https://jobs.opennash.com/companies/home-depot/) / Virtual Apron Flooring Sales Specialist – Flooring (Remote)

## Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

### Position Purpose

The Virtual Apron Flooring Sales Specialist – (Remote) is part of the Services Operations Contact Center team, dedicated to providing consultative customer service and an effortless sales experience by phone. This position builds rapport and trust with customers to consistently meet and exceed sales objectives and call quality requirements, using established sales methodologies to successfully close transactions. The specialist communicates proper expectations to ensure customers are prepared for the next steps in the installation process.

In addition to supporting the Flooring Line of Business, the specialist generates sales for Service Agreements and completes follow-up on sit-no-sale opportunities across multiple geographic areas. This role involves interacting with customers, service providers, and Home Depot associates, delivering and maintaining a high level of customer service to proactively ensure a problem-free ordering process and appointment setting.

The specialist calls customers throughout the process—before and after the sale—to close on Service Agreements and set new appointments. They are responsible for processing sales orders and setting appointments in the most cost-effective manner for The Home Depot, ensuring appropriate pricing and processes are followed while logging all information and taking care of the customer. The specialist verifies product and appointment accuracy and sets accurate expectations for the customer experience.

Additionally, the specialist assists customers with flooring product selection, customization, and project inquiries, qualifies new customers, generates leads, and transfers them to a Virtual Design Specialist for further consultation. They leverage the online configurator tool, handle general inquiries, check order status, follow up with vendors and stores, make outbound calls, and obtain payment—all while ensuring a seamless and positive customer journey.

What Is Virtual Apron? The Virtual Apron is an innovative, multi-team organization within The Home Depot that provides remote support to both online and in-store customers for their project needs. Virtual Apron associates are subject matter experts across a wide range of categories—including flooring, millwork, countertops, kitchen, bath, closet design, and installation services. By leveraging deep product and process expertise, Virtual Apron associates help customers and store teams navigate both simple and complex orders.

This remote support model ensures consistent, high-quality customer experience while enhancing operational efficiency across The Home Depot.

### Key Responsibilities

20% - Collaboration
- Works with Home Depot Associates and service providers to coordinate sales and appointment completion 40% - Communication
- Calls customers to review products and set appointments 20% - Customer Service
- The Services Sales Associate is responsible for providing consultative customer service and an effortless sales experience by phone. The position builds rapport and trust to consistently meet and exceed sales objectives and call quality requirements. Position uses established sales methodologies to successfully close transactions. The position communicates proper expectations to ensure customer has been prepared for next steps in the installation process. Generate sales for Service Agreements and completes follow-up on sit no sale opportunities across multiple geographic areas. Interacts with customers, service providers and Home Depot Associates. Delivers and maintains a high level of customer service to be proactive and ensure a problem free ordering process and appointment setting. Calls customers throughout the process (i.e., before sale and after the sales process to close on Service Agreements and set new appointments). Responsible for processing sales orders and setting appointments in the most cost-effective manner for the Home Depot ensuring the appropriate pricing and processes are followed while logging all information and taking care of the customer. Responsible for verifying product and appointment accuracy and setting accurate expectations for the customer experience. 20% - THD Process & Policy
- Addresses customer, service provider and Home Depot associate issues in a timely manner Direct Manager/Direct Reports: This Position typically reports to the Contact Center Supervisor This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time.

### Physical Requirements

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

### Working Conditions

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

### Minimum Qualifications
- Must be at least
- 18 years of age or older
- Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

### Preferred Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

### Minimum Years of Work Experience

1 Preferred Years of Work Experience: 1 Minimum Leadership Experience: No previous leadership experience Preferred Leadership Experience: No previous leadership experience Certifications: None Competencies: Action Oriented Business Insights
- Collaborates Instills Trust
- Communicates Effectively Customer Focus Interpersonal Savvy Resourcefulness For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $18.00 - $18.00

## At a glance
- Posted by the employer: Nov 4, 2026
- First seen by OpenNash: Nov 8, 2026
- Last checked: Nov 8, 2026
- Listed for: 4 days
- Location: Georgia - Virtual
- Work arrangement: Remote
- Employment type: Full-time
- Pay: $18.00 - $18.00[Apply on Home Depot’s careers site →](https://homedepot.wd5.myworkdayjobs.com/CareerDepot/job/GEORGIA---VIRTUAL---GA01/Virtual-Apron-Flooring-Sales-Specialist---Flooring--Remote-_Req198123)

## Hiring at Home Depot
- Open jobs: 949
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 9, 2026

[All Home Depot jobs](https://jobs.opennash.com/companies/home-depot/) · [Weekly hiring report](/reports/hiring/)

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