[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Home Depot · Washington - Virtual # Area Installation Specialist, Exteriors - Tacoma, WA Washington - Virtual Full-time $25.00 - $30.00 Listed on Home Depot’s official careers site. Posted October 30, 2026. Check that it is still open and apply there. [Apply on Home Depot’s careers site →](https://homedepot.wd5.myworkdayjobs.com/CareerDepot/job/WASHINGTON---VIRTUAL---WA01/Area-Installation-Specialist_Req196329) [OpenNash Jobs](https://jobs.opennash.com/) / [Home Depot](https://jobs.opennash.com/companies/home-depot/) / Area Installation Specialist, Exteriors - Tacoma, WA ## Job description With a career at The Home Depot, you can be yourself and also be part of something bigger. ### Position Purpose The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle. This includes performing technical measures, assessing pre-existing conditions, and performing product affirmations The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards. Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward. At the end of the install process the AIS will ensure all open items are completed to the customer's satisfaction. ### Key Responsibilities 25% Customer Experience - Initiates and maintains regular communication with customers across the install life-cycle, ensures timely customer follow-up, and resolves open questions or job changes; Resolves job-in-process items such as scope of work changes, add-labor items, and material needs, and escalates decisions as appropriate; Manages open services and assigned Care Tickets to resolution 60% Job Process Management - The AIS manages all jobs from assigned area and product category; This will involve assessing pre-existing conditions, performing product affirmations, and performing technical measures; After the installation begins, the AIS is responsible for performing Job Site Inspections (JSIs) which includes conducting service provider badge checks, inspecting the work to ensure industry construction standards are adhered to, addressing customer questions, ensuring job scope changes are documented, and ensuring the overall install experience is meeting or exceeding the customer's expectations; Manages timely closure of all open services within assigned area 15% Operations - Assists in management of customer inquiries across the install life cycle, resolves open services, and resolves jobs-on-hold; Initiates change of scope requests to drive efficient job life-cycle timelines; Uses reporting and related systems to provide overall customer experience and accuracy at install Direct Manager/Direct Reports: This position typically reports to District Installation Manager This position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 10% of the time. ### Physical Requirements Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. ### Working Conditions Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. ### Minimum Qualifications Must be eighteen years of age or older. Must be legally permitted to work in the United States. ### Must pass pre-employment test if applicable Preferred Qualifications Construction/home improvement industry experience. Prior experience managing residential home improvement install projects. ### Minimum Education The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. ### Preferred Education No additional education Minimum Years of Work Experience: 5 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Business Insights Collaborates Communicates Effectively Customer Focus Strong time management and organizational skills Strong negotiating skills Strong business acumen Problem solving and multi-tasking skills Collaborative leadership skills where strong value is placed on partnerships For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $25.00 - $30.00 ## At a glance - Posted by the employer: Oct 30, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 1, 2026 - Listed for: 2 days - Location: Washington - Virtual - Employment type: Full-time - Pay: $25.00 - $30.00[Apply on Home Depot’s careers site →](https://homedepot.wd5.myworkdayjobs.com/CareerDepot/job/WASHINGTON---VIRTUAL---WA01/Area-Installation-Specialist_Req196329) ## Hiring at Home Depot - Open jobs: 976 - New in the last 7 days: After two weekly collections - Tracked since: Jul 9, 2026 [All Home Depot jobs](https://jobs.opennash.com/companies/home-depot/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Home Depot ### [Field Service Professional - Spokane, WA](https://jobs.opennash.com/companies/home-depot/jobs/e1162be3bff5e0d223b3/) Washington - Virtual ### [Shop Tech I - Seattle, WA](https://jobs.opennash.com/companies/home-depot/jobs/ae7797c575f14ca67141/) Washington - Virtual ### [Field Sales Consultant, Exteriors](https://jobs.opennash.com/companies/home-depot/jobs/73b7fd2bdc6724181ad4/) Washington - Virtual ### [Inside Sales Support Representative](https://jobs.opennash.com/companies/home-depot/jobs/31aac278e94ee01d09dd/) Washington - Virtual ### [Lead Rental Technician - Spokane, WA](https://jobs.opennash.com/companies/home-depot/jobs/32c2c09e0eeb0367f1a7/) Washington - Virtual ## Similar jobs at other companies ### [Field Services Area Manager- Tacoma/Seattle Area](https://jobs.opennash.com/companies/best-buy/jobs/8eb4fdb705de4f06db72/) Best Buy · Olympia, Washington ### [store manager, North Tacoma](https://jobs.opennash.com/companies/starbucks/jobs/b6434ed3bd175ef9ec7d/) Starbucks · Tacoma, Washington, United States ### [Cook - Tacoma Dome](https://jobs.opennash.com/companies/aramark/jobs/6b7cfa9876e1f3611f21/) Aramark · Tacoma, WA, US ### [General Utility Worker - Tacoma Dome](https://jobs.opennash.com/companies/aramark/jobs/f8dccda2636f328aa775/) Aramark · Tacoma, WA, US ### [Seasonal Beauty Advisor - Lancome, Tacoma](https://jobs.opennash.com/companies/macys/jobs/2cd69db959619c31148f/) Macy's · Tacoma, WA, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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