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H&M - Hennes & Mauritz · Farukh Nagar, HARYANA, India

# DC Business Expert 3PL

Farukh Nagar, HARYANA, India Full-time Operations 

Listed on H&M - Hennes & Mauritz’s official careers site. Posted September 28, 2026. Check that it is still open and apply there.
[Apply on H&M - Hennes & Mauritz’s careers site →](https://jobs.smartrecruiters.com/HMGroup/744000152133559-dc-business-expert-3pl)

[OpenNash Jobs](https://jobs.opennash.com/) / [H&M - Hennes & Mauritz](https://jobs.opennash.com/companies/hm-hennes-mauritz/) / DC Business Expert 3PL

## Job description

You support 3PL operations and system integration while driving compliance, efficiency, and continuous improvement through collaboration and agile problem-solving. Drive 3PL DC performance with a strong people and business focus, ensuring operational excellence, quality, efficiency, and sustainable results aligned with H&M values and standards.

You would be responsible for: Specialised Operations & Administration
- Maximize operational excellence by educating 3PL in the H&M key work processes for online channel
- Educate 3PL on H&M way of working and key work processes to support operational excellence.
- Oversee and support system integrations between WMS, WCS and PLC systems to ensure functionality and service continuity, while providing daily support for DC operations.
- Distribute & translate release notes to 3PL and monitor execution.
- Ensure all systems work as expected and are used correctly to aspire best service to the customers and to secure that business is not interrupted.
- Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
- Ensure high-quality level of all decided IT system related procedures and monitor correct implementation.
- Support the Operation Manager in implementing operational, system, and service requirements with 3PL.
- Drive project rollouts in collaboration with relevant stakeholders.

### Coordination & Stakeholder Management
- Communicate change requests from 3PL to relevant stakeholder, including Regional Sales, Warehouse Operations and DC Manager.
- Act as a contact for global functions and local Sales, ensuring compliance to company standards, guidelines and processes.
- If applicable, responsible for inbound planning including delivery schedule and transport from port. Align with Merchandising Function on prioritization of inbound deliveries.
- If applicable, act on and follow up on stock moves execution in alignment with Merchandising Function.

### Process & Workflow Optimisation
- Drive continuous improvement in DC operations. Compliance, Risk & Governance
- Conduct business process audits to ensure compliance with H&M standards.

## Qualifications
- Strong expertise in DC-level technology infrastructure and supplementing systems experience.
- Functional competencies for supporting technology and system-related operations and incidents​​.
- Strong operational DC log. expertise & process understanding​​.
- Proactivity in problem-solving and hands-on attitude to resolving incidents​​.
- Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer​​.
- Strong communication & collaboration skills​​.
- Ability to collaborate and co-create with others​​.
- Agile mindset with a positive attitude to change and meaningful growth​​.
- Inclusive and empathetic towards others whilst encouraging diversity.
- Ability to understand your impact to others and contribution to the bigger picture.

## At a glance
- Posted by the employer: Sep 28, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 21 days
- Location: Farukh Nagar, HARYANA, India
- Employment type: Full-time[Apply on H&M - Hennes & Mauritz’s careers site →](https://jobs.smartrecruiters.com/HMGroup/744000152133559-dc-business-expert-3pl)

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