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H&M - Hennes & Mauritz · Taipei, Taiwan

# Floor Manager - COS TAIPEI 101

Taipei, Taiwan Full-time Manager or lead Sales 

Listed on H&M - Hennes & Mauritz’s official careers site. Posted August 31, 2026. Check that it is still open and apply there.
[Apply on H&M - Hennes & Mauritz’s careers site →](https://jobs.smartrecruiters.com/HMGroup/744000146432775-floor-manager-cos-taipei-101)

[OpenNash Jobs](https://jobs.opennash.com/) / [H&M - Hennes & Mauritz](https://jobs.opennash.com/companies/hm-hennes-mauritz/) / Floor Manager - COS TAIPEI 101

## Job description

As a Floor Manager, you're be at the forefront of creating excellent customer experiences that go beyond the expected. With a passionate and dedicated team by your side, you will lead with energy and purpose—setting the tone for a store environment that's not only welcoming and inspiring but also drives results. Your leadership ensures every customer journey feels personal, genuine, and memorable, while your focus on service and operational excellence helps bring the brand to life on the shop floor.

### Key Responsibilities
- Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience
- Analyse sales data and collaborate with the Store Manager to maximise department performance
- Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards
- Support recruitment efforts and ensure effective onboarding and training for new team members
- Identify and nurture future talent, contributing to development plans that support team progression
- Oversee daily store operations, ensuring efficiency and alignment with brand standards
- Act as a brand ambassador, consistently delivering the best possible experience for every customer Step into the role of Store Manager when required, ensuring continuity in leadership and performance

## Qualifications

Good knowledge of store operations & standards from previous experience working in retail, preferably within a fashion environment Customer-Focused: You genuinely enjoy engaging with customers and lead by example in prioritizing their needs to deliver great service Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers

Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development Excellent Communication: Clear, confident, and empathetic in both customer and team interactions, able to provide clear direction and constructive feedback when needed Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests

Comfortable working varied hours, including evenings, weekends, and holidays Preferable but not mandatory Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards Analytical Thinking: Understanding of key retail KPIs and how to use them to drive performance

## At a glance
- Posted by the employer: Aug 31, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 49 days
- Location: Taipei, Taiwan
- Employment type: Full-time[Apply on H&M - Hennes & Mauritz’s careers site →](https://jobs.smartrecruiters.com/HMGroup/744000146432775-floor-manager-cos-taipei-101)

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